This week's focus is on strengthening & developing relationships.
Read about other focus areas.
My intention in developing this trait is pretty straight-forward, so frankly it's just a matter of determining which relationships to focus on and doing it!
First for me is my husband; like many other happy marriages, ours is also rife with busy schedules and less time together than we'd like. I committed to doing some nice things for him and for us, spending time as much as possible this week.
Other key relationships include family, friends, and clients. My to-do list could have just hatched out about a million more things to develop each of these relationships---but I resisted this and determined to be more mindful of the value of relationships this week, and to be more fully present when spending time with people I care about.
I succeeded this week- especially in terms of a general improvement in intention, awareness, and actions. The next time I visit this trait, I would like to add sending personal notes and cards to 5 people each day for that week, using SendOutCards.
Envision Success Inc blog posts from Executive, Business, and Life Coaches on topics like Saying No, Focus, Effectiveness, Leadership, Changing Habits, Communication, Boundaries, Work Life Balance, and Perfectionism.
Tuesday, September 22, 2009
Sunday, September 20, 2009
Communication: Week 6
Read about other weeks.
I think "Communication" is a no-brainer on the improvement list.
Yet, how many people 1) acknowledge they could use some help and 2) know what to do to improve communication with others?
The principles of communication are simple. Yet so are those of weight loss--- and look how most of us are doing! In the spirit of continuous improvement, I resolved to work on communication this week.
I was in the Ozarks on the lake and deep in late-summer humidity, mostly shopping and eating while my husband was attending a work-related annual conference and I was left to my own devices. I brought plenty of work with me, and ironically during this communication-focused week I experienced very little communication with the "outside world" via technology due to connectivity issues. Yet at the same time, I was interacting person-to-person with people I see only a few times each year. I found myself being much less of a leader and much more observant given this opportunity. I enjoyed soaking in the details about others during conversation and saying less than half of what I considered saying.
Overall, a good way to live.
A note on my progress: once again, I don't think I focused quite enough on this (as much as I wanted to) but I still feel like I benefitted from the experience. I'm noticing a trend. Apparently I expect a lot from myself. Can you relate?
Onto the next week's focus area: Relationships!
I think "Communication" is a no-brainer on the improvement list.
Yet, how many people 1) acknowledge they could use some help and 2) know what to do to improve communication with others?
The principles of communication are simple. Yet so are those of weight loss--- and look how most of us are doing! In the spirit of continuous improvement, I resolved to work on communication this week.
I was in the Ozarks on the lake and deep in late-summer humidity, mostly shopping and eating while my husband was attending a work-related annual conference and I was left to my own devices. I brought plenty of work with me, and ironically during this communication-focused week I experienced very little communication with the "outside world" via technology due to connectivity issues. Yet at the same time, I was interacting person-to-person with people I see only a few times each year. I found myself being much less of a leader and much more observant given this opportunity. I enjoyed soaking in the details about others during conversation and saying less than half of what I considered saying.
Overall, a good way to live.
A note on my progress: once again, I don't think I focused quite enough on this (as much as I wanted to) but I still feel like I benefitted from the experience. I'm noticing a trend. Apparently I expect a lot from myself. Can you relate?
Onto the next week's focus area: Relationships!
Friday, September 18, 2009
Intention: Week 5
Post 5 of 13 traits. Read more.
Intention, ah...I can't help but think of the phrase, "The road to Hell is paved with good intentions." For some reason, this has been a staple phrase in my subconscious for many years.
So we can state that intention is not enough; we have to follow it up with action. But how? I am a big proponent for what is called "inspired action." In other words, when you know what you want, you will know what to do. It's when your intentions are not very clear that actions too are muddied.
My expected focus for this week was to visualize desired outcomes (much more) for lots of things: my business, proposals, projects, clients, transactions, and even conversations. ie, What do I want this person I am meeting with to experience today? As much as I teach my clients this technique, I can't claim that I am applying it 100% of the time either, and I was happy to give it some extra attention for a week.
The technique involves thinking about, articulating, and then pretending it's really possible---whatever outcome you'd really like to see. As an example, I asked a client Wednesday what she would really like to happen during an event she was co-hosting and she starting talking about it, and as she was explaining to me during her session, she was defining it for herself. And it was cool!
One reason this works so well is because once you articulate what it is that you want, then you will see opportunities differently, you will make different assumptions, you will use different words and interact differently with others. In short you will make those teeny-tiny decisions differently that you are confronted with a thousand times a day and will create the situation as you'd like it to happen. Long term, this means better results.
So yes, as expected, a lot of awesome stuff happened this week!
I'm back to journaling nightly.
And now for Communcation...
Intention, ah...I can't help but think of the phrase, "The road to Hell is paved with good intentions." For some reason, this has been a staple phrase in my subconscious for many years.
So we can state that intention is not enough; we have to follow it up with action. But how? I am a big proponent for what is called "inspired action." In other words, when you know what you want, you will know what to do. It's when your intentions are not very clear that actions too are muddied.
My expected focus for this week was to visualize desired outcomes (much more) for lots of things: my business, proposals, projects, clients, transactions, and even conversations. ie, What do I want this person I am meeting with to experience today? As much as I teach my clients this technique, I can't claim that I am applying it 100% of the time either, and I was happy to give it some extra attention for a week.
The technique involves thinking about, articulating, and then pretending it's really possible---whatever outcome you'd really like to see. As an example, I asked a client Wednesday what she would really like to happen during an event she was co-hosting and she starting talking about it, and as she was explaining to me during her session, she was defining it for herself. And it was cool!
One reason this works so well is because once you articulate what it is that you want, then you will see opportunities differently, you will make different assumptions, you will use different words and interact differently with others. In short you will make those teeny-tiny decisions differently that you are confronted with a thousand times a day and will create the situation as you'd like it to happen. Long term, this means better results.
So yes, as expected, a lot of awesome stuff happened this week!
I'm back to journaling nightly.
And now for Communcation...
Tuesday, September 15, 2009
Prospecting: Week 4
Read more about the 13 weeks here.
The value of prospecting is irrefutable. This is the main reason I selected it as part of my 13 weeks. Prospecting could include a lot of things, but for most people this week's focus would include finding more clients. For me, I noted desired focus areas of networking, leveraging connections, and asking for the business.
Not just Networking.
My intention was not just to do more networking because that is one of my best strength areas. I am naturally drawn to relationship building and feel this is easy for me. However, even as a business owner who knows better, I am not particularly good at capitalizing on those relationships. And frankly I am emotionally torn about this. I know darn well that when done well, it is absolutely the right thing to help more people by asking for the business. And yet, like so many people out there, including most of my clients, I don't feel all that comfortable wearing the "sales" hat. I love coaching! I am in business to coach people to succeed in business. So...well you can see the irony here. When in the right frame of mind I actually enjoy what can be called the sales process, but I tend to avoid it when I think of it as the sales process.
"Sales" really isn't a four-letter word!
We are all sales people in a sense. Perhaps if we think of it as gentle influence, expressing natural curiosity, and sincerely looking to be helpful by meeting needs, then we would never procrastinate or avoid sales activities.
Overall, I scored myself a 2 out of 5. Yes despite my disappointment in not really taking it to the next level, I did manage to hit all three focus areas. Unfortunately, I found myself organizing my business contacts list more than actually talking to people, but I did attend several networking events, and followed up with prospective clients. I also identified several opportunities for additional service offers with past and current clients. Now I just have to continue the follow-through!
The value of prospecting is irrefutable. This is the main reason I selected it as part of my 13 weeks. Prospecting could include a lot of things, but for most people this week's focus would include finding more clients. For me, I noted desired focus areas of networking, leveraging connections, and asking for the business.
Not just Networking.
My intention was not just to do more networking because that is one of my best strength areas. I am naturally drawn to relationship building and feel this is easy for me. However, even as a business owner who knows better, I am not particularly good at capitalizing on those relationships. And frankly I am emotionally torn about this. I know darn well that when done well, it is absolutely the right thing to help more people by asking for the business. And yet, like so many people out there, including most of my clients, I don't feel all that comfortable wearing the "sales" hat. I love coaching! I am in business to coach people to succeed in business. So...well you can see the irony here. When in the right frame of mind I actually enjoy what can be called the sales process, but I tend to avoid it when I think of it as the sales process.
"Sales" really isn't a four-letter word!
We are all sales people in a sense. Perhaps if we think of it as gentle influence, expressing natural curiosity, and sincerely looking to be helpful by meeting needs, then we would never procrastinate or avoid sales activities.
Overall, I scored myself a 2 out of 5. Yes despite my disappointment in not really taking it to the next level, I did manage to hit all three focus areas. Unfortunately, I found myself organizing my business contacts list more than actually talking to people, but I did attend several networking events, and followed up with prospective clients. I also identified several opportunities for additional service offers with past and current clients. Now I just have to continue the follow-through!
Thursday, September 3, 2009
How to Focus (No, It's Not Hocus Pocus)
Pay attention! Focus! How many times did you hear this is a kid (or as an adult, come to think of it)? When the ball is coming at your head or when you have 2 hours until a big deadline...all you need is more focus. Ugh, "just focus." Yeah right, like it's so super easy when your stress level is through the roof. Aaaah, but it can be. Easy, I mean. With practice. Yep, that's the catch. But it's not really a catch as much as a way in, and it is SO worth it!
Focus Defined
Q. Are focus and discipline the same thing, because I just can't seem to get a handle on either of these?
A. No, although the road to learning laser focus probably requires a bit of discipline for most people. Focus is the ability to put thought energy toward something specific. Discipline is the ability to give yourself a command and follow it.
What About This, That, and the Other?
Do you have this challenge too? You just sit down to focus on that project and almost as soon as your butt touches the chair, one or more things you "have to do" pop up. Such as: I have to go to the bathroom, and I should get that email out to the team before I forget, and oh I just remembered I need to call Bill, and omg I should have eaten lunch because I'm starving... First of all, rest assured this is normal in our modern world of work. Almost everyone feels like their focus is scattered pretty much all the time. My personal theory on this is that we are simply used to it, and we now expect it, and the cycle continues. We expect ourselves to be masterful multi-taskers. However, just like a computer processor, the human brain technically handles only one task at a time, even if it is at the speed of light.
How to Increase Your Focus
Determine what type of structures or processes you can use to help you create and maintain focus when needed. As an example of something my clients really benefit from, try using a kitchen timer to keep yourself focused. Determine a specific task to focus on, take a few minutes to clear out the procrastination items (go to the bathroom, refill your water glass, set the phone to silent, etc...) then set the timer for a reasonable period of time and focus ONLY on completing the desired task for that amount of time. This works because essentially you give yourself permission to put the other stuff on hold temporarily. Try it.
What to Focus On?
Another facet of Focus leads us to what exactly you put your focus toward. Which thoughts and actions will ultimately help you be more effective? What are you working toward? If you don't know your desired outcome, start by focusing on that.
As an example, if you have a project due soon, be able to articulate what you want to accomplish. In others words, what would you like the outcome to be? (At a medium-sized contact center, they determined as a team they wanted the clients totally satisfied, the team to feel the project was worthwhile, they worked together well and didn't have to put in as much overtime, and also the profit is in the good range due to improvements in project flow.) Once you have the goal to focus on, being as specific as you can, stretching for improvements with a bit of pragmatism. Then, hold the picture of this accomplishment in your focus while asking simple questions to help you drive it forward from your starting point. What could you do to make it happen? (If you have a team, like in this example, brainstorm with them.) Do NOT filter the ideas until AFTER you have a ton of real possibilities. Then figure out which ones to take action on.
ACTIONS:
1. Consider your ability to focus and whether or not discipline is required. Resolve to make 1 little tiny improvement this week. What will it be?
2. Try using the timer technique today or tomorrow to complete a task you've been putting off. OH, it will feel so good! Which task do you choose?
3. Keep a notepad handy and jot down things that come to mind when you are focusing on something specific. Write it down, then get right back to it, checking the list for actions after "focus time."
Bonus!
To help you focus your imagination and get motivated, I'd like to recommend a product I use personally and recommend to clients to help focus on creating their vision for the future:
http://www.visualizeyourgoals.com/cgi-bin/t.cgi?a=476574
Focus Defined
Q. Are focus and discipline the same thing, because I just can't seem to get a handle on either of these?
A. No, although the road to learning laser focus probably requires a bit of discipline for most people. Focus is the ability to put thought energy toward something specific. Discipline is the ability to give yourself a command and follow it.
What About This, That, and the Other?
Do you have this challenge too? You just sit down to focus on that project and almost as soon as your butt touches the chair, one or more things you "have to do" pop up. Such as: I have to go to the bathroom, and I should get that email out to the team before I forget, and oh I just remembered I need to call Bill, and omg I should have eaten lunch because I'm starving... First of all, rest assured this is normal in our modern world of work. Almost everyone feels like their focus is scattered pretty much all the time. My personal theory on this is that we are simply used to it, and we now expect it, and the cycle continues. We expect ourselves to be masterful multi-taskers. However, just like a computer processor, the human brain technically handles only one task at a time, even if it is at the speed of light.
How to Increase Your Focus
Determine what type of structures or processes you can use to help you create and maintain focus when needed. As an example of something my clients really benefit from, try using a kitchen timer to keep yourself focused. Determine a specific task to focus on, take a few minutes to clear out the procrastination items (go to the bathroom, refill your water glass, set the phone to silent, etc...) then set the timer for a reasonable period of time and focus ONLY on completing the desired task for that amount of time. This works because essentially you give yourself permission to put the other stuff on hold temporarily. Try it.
What to Focus On?
Another facet of Focus leads us to what exactly you put your focus toward. Which thoughts and actions will ultimately help you be more effective? What are you working toward? If you don't know your desired outcome, start by focusing on that.
As an example, if you have a project due soon, be able to articulate what you want to accomplish. In others words, what would you like the outcome to be? (At a medium-sized contact center, they determined as a team they wanted the clients totally satisfied, the team to feel the project was worthwhile, they worked together well and didn't have to put in as much overtime, and also the profit is in the good range due to improvements in project flow.) Once you have the goal to focus on, being as specific as you can, stretching for improvements with a bit of pragmatism. Then, hold the picture of this accomplishment in your focus while asking simple questions to help you drive it forward from your starting point. What could you do to make it happen? (If you have a team, like in this example, brainstorm with them.) Do NOT filter the ideas until AFTER you have a ton of real possibilities. Then figure out which ones to take action on.
ACTIONS:
1. Consider your ability to focus and whether or not discipline is required. Resolve to make 1 little tiny improvement this week. What will it be?
2. Try using the timer technique today or tomorrow to complete a task you've been putting off. OH, it will feel so good! Which task do you choose?
3. Keep a notepad handy and jot down things that come to mind when you are focusing on something specific. Write it down, then get right back to it, checking the list for actions after "focus time."
Bonus!
To help you focus your imagination and get motivated, I'd like to recommend a product I use personally and recommend to clients to help focus on creating their vision for the future:
http://www.visualizeyourgoals.com/cgi-bin/t.cgi?a=476574
Wednesday, September 2, 2009
Business Education: Week 3
Post 4 of 14: Read more here
Wow, this was a really great week! I was so busy sponging up information on continuous improvement in my field, and immersing myself in learning that I didn't even blog about it.
I came up with a tracker in Excel to chart my progress and have been assigning myself daily ratings for how well I've been doing. With 5 being the top score and 0 being no activity in support of the focus trait, every day for Week 3 I scored a '5' - it was incredible!
Without going into nauseating detail about the activities I completed, suffice it to say I have definitely benefitted from these efforts, and have set a goal to have an additional certification and more CEUs completed in the coming months.
Once again, I feel that I'm just getting rolling with this trait and the time has come to switch gears. Arrgh. However, the good far outweighs the bad, and I am so on board with this whole idea that I just influenced another of my MasterMind groups to study this book and to do the 13 traits. We are starting it up in a few weeks. Yay!
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