Negotiate: Don't Just Say YES!

Whether in sales or job hunting, and any other time it matters, don't accept the very first thing!  I was in a conference yesterday presenting on Negotiating skills when a very important point came up: When you are offered a job, it's important not to accept the offer exactly as they make it, but to ask for something that you want, and allow them the compromise.  Think about it: let's say you're out shopping and find a street vendor who has something you want.  You offer a price, and they gleefully accept quickly, money and goods change hands, and as you walk away you can't help but feel a bit deflated.  Yes, you got the item you wanted, but it seems obvious you paid more than needed, and you wonder about the quality. 

Business Relationship Success: 4 Habits to Master

These are certainly not complex, but for most people "life gets in the way," excuses are made, and somehow these no-brainers take a back seat to daily distractions.  During my daily listening to and reading motivational info from experts in business (an activity I highly recommend for everyone), I was reminded from Dan Sullivan of 4 simple habits when dealing with others in business (and life) that foster more success.  A blatant disregard for these 4 destroys trust, loses respect, and turns off previously raving fans. Most people agree these make sense and are not difficult, but they aren't doing them consistently.  For those that do, success is theirs.

What You See Is What You Are

We can look at another person and discern some things about them immediately.  In addition, we can look at our own overall picture and acknowledge that it is a mirror reflection of who we are; our state of well-being, physical health, financial health, strength of relationships, and success in business.  These are outward reflections of our mindsets, philosophies, and specifically how we think of our self.

Why do the vast majority of people who win the lottery lose it all and find themselves in the same financial status as before their winnings?  Why do roughly 99% of people who go on a diet to lose weight gain that weight back?

It's as if we have a default setting, and something may occur to change the setting, but usually we seem to return back to that setting eventually.  We do. In a nutshell, it is

Prospecting: Week 4

Read more about the 13 weeks here.

The value of prospecting is irrefutable. This is the main reason I selected it as part of my 13 weeks. Prospecting could include a lot of things, but for most people this week's focus would include finding more clients. For me, I noted desired focus areas of networking, leveraging connections, and asking for the business.

Not just Networking.
My intention was not just to do more networking because that is one of my best strength areas. I am naturally drawn to relationship building and feel this is easy for me. However, even as a business owner who knows better, I am not particularly good at capitalizing on those relationships. And frankly I am emotionally torn about this. I know darn well that when done well, it is absolutely the right thing to help more people by asking for the business. And yet, like so many people out there, including most of my clients, I don't feel all that comfortable wearing the "sales" hat. I love coaching! I am in business to coach people to succeed in business. So...well you can see the irony here. When in the right frame of mind I actually enjoy what can be called the sales process, but I tend to avoid it when I think of it as the sales process.

"Sales" really isn't a four-letter word!
We are all sales people in a sense. Perhaps if we think of it as gentle influence, expressing natural curiosity, and sincerely looking to be helpful by meeting needs, then we would never procrastinate or avoid sales activities.

Overall, I scored myself a 2 out of 5. Yes despite my disappointment in not really taking it to the next level, I did manage to hit all three focus areas. Unfortunately, I found myself organizing my business contacts list more than actually talking to people, but I did attend several networking events, and followed up with prospective clients. I also identified several opportunities for additional service offers with past and current clients. Now I just have to continue the follow-through!

Business Education: Week 3

Post 4 of 14: Read more here

Wow, this was a really great week! I was so busy sponging up information on continuous improvement in my field, and immersing myself in learning that I didn't even blog about it.

I came up with a tracker in Excel to chart my progress and have been assigning myself daily ratings for how well I've been doing. With 5 being the top score and 0 being no activity in support of the focus trait, every day for Week 3 I scored a '5' - it was incredible!


Without going into nauseating detail about the activities I completed, suffice it to say I have definitely benefitted from these efforts, and have set a goal to have an additional certification and more CEUs completed in the coming months.


Once again, I feel that I'm just getting rolling with this trait and the time has come to switch gears. Arrgh. However, the good far outweighs the bad, and I am so on board with this whole idea that I just influenced another of my MasterMind groups to study this book and to do the 13 traits. We are starting it up in a few weeks. Yay!

Presentation: Week 1

2 of 14 posts on developing 13 traits

It's the last evening of the first week of my 13-week "traits" challenge.

7 days polishing up my presentation skills, and I feel like I just barely got the cart rolling. Yet it's time to move on to the next trait. I am updating my tracker in our MasterMind wiki tonight (ask me about this) and although I scored myself well all 7 days making effort to improve upon this trait, I feel a little disconcerted over moving on so quickly (my brow is actually wrinkled up in resistance).

Hold on. What was Ben thinking? One week to tune up my presentation skills?! I don't exactly suck, but I need more than a week (peripheral free time, mind you) to feel like I was able to take it to the next level...

Ah, but let's review my progress.

I crafted a goal card. Priceless!

I reviewed Toastmasters guidelines --which by the way reaffirmed how great that organization is for people desiring to improve speaking/presenting skills. Check it out! This was a useful exercise for sure.

I actually prepared ahead of time for a new 1/2 day workshop I have coming up soon. Very valuable! (I am sure I will feel less anxiety as the countdown continues.)

I also read several chapters from books I've had on the shelf for quite awhile that I had been meaning to get to. OK, I concede some definite value there, not just because I rifled through the books and have a better understanding of my existing resources, but also because the content was helpful.

I listened to some audio files on sales presentation skills. OK, yes I gained some perspective while also validating what I am doing is still the best approach for me (while doing household chores too!), so this was a good use of my time.

Hmmm...then again, I guess that Benjamin Franklin guy had some things right after all.
Week 2, here I come!

13 Should Be a Lucky Number!

Have you heard of this system that Benjamin Franklin used for self development?
13 weeks of self-improvement...
13 areas of his own choosing - those traits which likely contributed a great deal to his success and the many benefits we enjoy because of it...

I was not familiar with this before a member of one of my MasterMind groups suggested we read a book by Frank Bettger, "How I Raised Myself From Failure to Success in Selling."
Bettger revised Franklin's list, modernizing it a bit and tailoring it to his own circumstances and definition of success.

Our group of professionals is now embarking on our own 13 week focus to strengthen those traits that we (individually) feel are the keys to our success.

By the way, the concept includes repeating the process each quarter so that after a year's time you will have spent 4 weeks on each area and experience significant gains - ultimately to be living more successfully.

Here are my 13 (each with a definition/focus relevant to my personal development):

1. Presentation
2. Moderation
3. Business/Continuing Education
4. Prospecting
5. Intention
6. Communication
7. Relationships
8. Organizing
9. Spontaneity
10. Peacefulness
11. Effectiveness
12. Generosity
13. Strategy

I am excited for the progress each of us will make, and the difference we will make because of it!

To your success,
Heather