I had a personal experience this week in my household, during the same few days I've been giving a lot of thought to a new coaching program debut for 2010 (Now LIVE!). I realized afterward that an interesting analogy formed.
I was dealing with a clogged toilet in my main bathroom.
If you've experienced a clogged toilet, you know that you can’t really ignore it. You can work around it by using a different toilet or other bathrooms for awhile. Ultimately you realize the problem won’t go away by itself, and you say, "Hey I am a perfectly capable person. I can fix this." And maybe you have successfully worked a plunger and triumphed over this kind of thing before, but this time it's different. So after struggling along, getting creative, making a mess, etc...the water is still not flowing. "Ugh, I don’t understand how the plunger doesn't seem to be getting the job done this time (and BTW why do they have a bright yellow handle? Weird.)"
Bottom line: I want it fixed and obviously I need to try another approach. I come to the realization that I have to call in someone with the skills to fix this. It’s embarrassing, I don’t want to admit that somehow little ole me clogged the toilet. However, I want it working again, so I'm going to have to swallow my pride and call in a professional. Let me just say..."WOW!" It was so easy, less expensive than I thought, and they got things flowing again...happy ending!
Well, that was just ridiculous. I am so glad that I was not going to let myself stand by and not fix the problem; I just needed to use my resources! Seriously, I could have continued using another bathroom in the house; although it was a total inconvenience, and what might have happened if I let it go on?
Sure, it's out of the way and a total inconvenience at first, but can you imagine that after awhile it would become a habit and a person soon wouldn't think anything of it. This could on, and on, and on.
The thought of letting it get too far shook me into action and I made the call. They came, they did their job, they were friendly about it, and I realized this is what they do. They fix toilets. There is NOTHING to be ashamed of. It’s something human beings living in our modern age have to deal with sometimes. No big deal. They got things flowing again so quickly it was amazing. I wondered why I didn't call sooner.
Coaching is like this. ALTHOUGH, a big difference is that coaching is not about fixing problems; it’s about breaking down hurdles and working around or through obstacles so that a person is able to grow and develop and achieve far more than they would on their own.
The better analogy here compares a person’s life habits to a household with a toilet out of order. What is at first an inconvenience becomes the norm, and other habits are built up around this new system over time, and pretty soon the person doesn’t even consciously think how much easier daily life would be with their [main bathroom] working again. Coaching helps a person identify the clogs, or tolerations, or hurdles, and partners with the person to determine the best options for them to create a state where things are working well. In addition, from this stronger foundation coaching helps a person to develop and grow further to achieve amazing things in line with their own unique definition of success.
ACTIONS:
Think about what tolerations you are putting up with...
Are there habits that started as workarounds in your life or work, that when addressed, will help you "get things flowing again?"
Here's to your success!
PS- Thanks to plumbers everywhere for the small miracles they perform every day!
Learn More about the newest Envision Success programs for working professionals...achieving more in 2010, with no more excuses. Are you IN?
Envision Success Inc blog posts from Executive, Business, and Life Coaches on topics like Saying No, Focus, Effectiveness, Leadership, Changing Habits, Communication, Boundaries, Work Life Balance, and Perfectionism.
Tuesday, December 15, 2009
Thursday, November 5, 2009
Tackling Procrastination
It's Procrastination-Prevention month at Envision Success, Inc.
How much does procrastination get under your skin? If you're like most of my clients, we could spend a few sessions on it. Almost all working professionals suffer from procrastination at least sometimes, and some have a daily habit.
First, let's define it.
For the purposes of this post, procrastination simply means putting something off until another time instead of completing it on the originally intended timetable.
What it does for us and against us.
Although we tend to think of procrastination as negative because it is frequently accompanied by guilt, sometimes it is good to reprioritize things, shifting plans along the way. You need some down time on a regular basis. If you are chronically overscheduled or overcommitted, you are going to notice some procrastination, and you may want to embrace learning how to balance important tasks better.
As a result, most people are experienced procrastinators, and when we look for symptoms we can find them. Sometimes people are inefficient, ineffective, or just plain lazy. Usually, however, procrastination of important tasks happens only because people aren't being clear about what they NEED to get done each day. One simple change can make a world of difference!
What are you going to do about it?
Considering how procrastination affects your energy level, what's the value of changing your habits? I'm not talking about anything complicated or time-consuming here; IT CAN BE VERY SIMPLE. A significant chunk of procrastination comes from not having a task defined specifically enough. The mind cannot "do" when it doesn't understand what needs to be done. As an example, when you have something like "Sales Project" or "Marketing Plan" on your to-do list, you are much more likely to pracrastinate than if you have "Draft sales goals" or "Make list of sales growth ideas" or "brainstorm 15 marketing themes for next year." Do you see the difference? How can you apply it right now?
You own your life, you own how your time is used. Are you going to blunder through your day wasting 'unused minutes' or are you going to value opportunity? Ultimately, procrastination is a choice and when it brings bad feelings, then you need to question why you continue to tolerate it. Look for the root cause. Sheer discipline is NOT usually the answer...consider redesigning processes or elements or your physical environment to help support you to complete the most important tasks. (Ask your coach how.)
Follow-Up Actions:
1- Clear most distractions around you for the next 10 minutes.
Put the phone on silent, shut your door or plug your ears with earphones if necessary, close your email program, and stare into the corner or at the ceiling. Consider what's on your plate: what really HAS to be done versus what is NICE to do. Have a notebook and pen handly for this, and note down whatever comes to mind, but then add a star next to ONLY the most important THREE things you can do TODAY. You can draw another symbol next to other important ones, but pick ONLY 3 for this exercise. For each one, imagine what it would be like when the task is complete. If something pops into your head that seems helpful, write it down and act on it immediately after your 10 minutes is up.
2- Break bigger items on your to-do list into actionable tasks. Use action verbs and make them specific enough so you won't hestitate to consider what needs to be done.
Enjoy your increased productivity!
Contact Info
How much does procrastination get under your skin? If you're like most of my clients, we could spend a few sessions on it. Almost all working professionals suffer from procrastination at least sometimes, and some have a daily habit.
First, let's define it.
For the purposes of this post, procrastination simply means putting something off until another time instead of completing it on the originally intended timetable.
What it does for us and against us.
Although we tend to think of procrastination as negative because it is frequently accompanied by guilt, sometimes it is good to reprioritize things, shifting plans along the way. You need some down time on a regular basis. If you are chronically overscheduled or overcommitted, you are going to notice some procrastination, and you may want to embrace learning how to balance important tasks better.
As a result, most people are experienced procrastinators, and when we look for symptoms we can find them. Sometimes people are inefficient, ineffective, or just plain lazy. Usually, however, procrastination of important tasks happens only because people aren't being clear about what they NEED to get done each day. One simple change can make a world of difference!
What are you going to do about it?
Considering how procrastination affects your energy level, what's the value of changing your habits? I'm not talking about anything complicated or time-consuming here; IT CAN BE VERY SIMPLE. A significant chunk of procrastination comes from not having a task defined specifically enough. The mind cannot "do" when it doesn't understand what needs to be done. As an example, when you have something like "Sales Project" or "Marketing Plan" on your to-do list, you are much more likely to pracrastinate than if you have "Draft sales goals" or "Make list of sales growth ideas" or "brainstorm 15 marketing themes for next year." Do you see the difference? How can you apply it right now?
You own your life, you own how your time is used. Are you going to blunder through your day wasting 'unused minutes' or are you going to value opportunity? Ultimately, procrastination is a choice and when it brings bad feelings, then you need to question why you continue to tolerate it. Look for the root cause. Sheer discipline is NOT usually the answer...consider redesigning processes or elements or your physical environment to help support you to complete the most important tasks. (Ask your coach how.)
Follow-Up Actions:
1- Clear most distractions around you for the next 10 minutes.
Put the phone on silent, shut your door or plug your ears with earphones if necessary, close your email program, and stare into the corner or at the ceiling. Consider what's on your plate: what really HAS to be done versus what is NICE to do. Have a notebook and pen handly for this, and note down whatever comes to mind, but then add a star next to ONLY the most important THREE things you can do TODAY. You can draw another symbol next to other important ones, but pick ONLY 3 for this exercise. For each one, imagine what it would be like when the task is complete. If something pops into your head that seems helpful, write it down and act on it immediately after your 10 minutes is up.
2- Break bigger items on your to-do list into actionable tasks. Use action verbs and make them specific enough so you won't hestitate to consider what needs to be done.
Enjoy your increased productivity!
Contact Info
Thursday, October 22, 2009
Effectiveness: Week 11
Read more about improving certain traits over 13 weeks.
Let's talk about Effectiveness!
What does it mean to be truly effective? (Read related post.)
Yes, it means getting things done, but not just any things. Many people could say over the course of a week that they were productive or efficient, but upon reflection, how effective were they? Did they make progress on the things that truly matter to them? My journey this week is to focus on what really matters.
It's worth noting here, that "progress" doesn't have to be tied to specific measurable goals, although for me personally and professionally that is how I prefer to do things. For many, it's more of an intention - spend more time with the kids, have a date night with my spouse, clean out the garage, enjoy some time to relax and reflect...all these count as "progress" as well as those tasks and goals we normally associate with goal-achieving progress.
Knowing all this, I am focusing on the following areas:
1. Right Things, Right Order: requires a bit of strategic thinking to determine what is the best use of my time today that moves me in the direction of my goals. I frequently caution clients to not select more than 6 things on this "critical" list. This can be difficult when we are used to having a working list of hundreds of tasks we'd like to get done. (How the heck can I pick 6 or less?) These are the important, realistic things I feel I MUST get done before I lay my head on my pillow. The rest of it is regular daily stuff, can actually wait until tomorrow, or doesn't really need to be done at all. I determine the right things, then do them in the right order. All things equal, it's best to start with the most important first. What will have the most positive impact?
Ah, it feels good!
2. 80/20 Rule: there are many interpretations of this rule, and the ones I like best for this week are A) do 80% of an important task, instead of a full 100% and evaluate if this is enough. I like to think of it as a "final draft" - the value of this approach is saving time. Instead of messing around trying to make it 20% better ("perfect"), which always takes longer than I think and is hardly ever a good use of my time, evaluate if it's enough. B) Realize that for business people on average, about 20% of time is spent on key activities that produce 80% of the revenue. I want to determine which key activities these are for my business and hone in.
3. Follow-Through: On those imporant tasks and activities from above, how to ensure good follow-through when busy days spiral out of control? For me, this means being organized and since I am visual, I need things right in front of my face. I reviewed options and downloaded some apps onto my smartphone so that I can enter tasks and display items/progress in plain view on the main screen. Every time I look at my phone's main display, I see them!
One last thought for this week's topic: for me, being truly effective is essential for really enjoying life. It may seem ironic, since many would feel the required focus and tracking to be less than enjoyable, yet I feel that by creating this structure to support me, I can work better and live more life, enjoying my new personal motto, "no unused minutes!"
Let's talk about Effectiveness!
What does it mean to be truly effective? (Read related post.)
Yes, it means getting things done, but not just any things. Many people could say over the course of a week that they were productive or efficient, but upon reflection, how effective were they? Did they make progress on the things that truly matter to them? My journey this week is to focus on what really matters.
It's worth noting here, that "progress" doesn't have to be tied to specific measurable goals, although for me personally and professionally that is how I prefer to do things. For many, it's more of an intention - spend more time with the kids, have a date night with my spouse, clean out the garage, enjoy some time to relax and reflect...all these count as "progress" as well as those tasks and goals we normally associate with goal-achieving progress.
Knowing all this, I am focusing on the following areas:
1. Right Things, Right Order: requires a bit of strategic thinking to determine what is the best use of my time today that moves me in the direction of my goals. I frequently caution clients to not select more than 6 things on this "critical" list. This can be difficult when we are used to having a working list of hundreds of tasks we'd like to get done. (How the heck can I pick 6 or less?) These are the important, realistic things I feel I MUST get done before I lay my head on my pillow. The rest of it is regular daily stuff, can actually wait until tomorrow, or doesn't really need to be done at all. I determine the right things, then do them in the right order. All things equal, it's best to start with the most important first. What will have the most positive impact?
Ah, it feels good!
2. 80/20 Rule: there are many interpretations of this rule, and the ones I like best for this week are A) do 80% of an important task, instead of a full 100% and evaluate if this is enough. I like to think of it as a "final draft" - the value of this approach is saving time. Instead of messing around trying to make it 20% better ("perfect"), which always takes longer than I think and is hardly ever a good use of my time, evaluate if it's enough. B) Realize that for business people on average, about 20% of time is spent on key activities that produce 80% of the revenue. I want to determine which key activities these are for my business and hone in.
3. Follow-Through: On those imporant tasks and activities from above, how to ensure good follow-through when busy days spiral out of control? For me, this means being organized and since I am visual, I need things right in front of my face. I reviewed options and downloaded some apps onto my smartphone so that I can enter tasks and display items/progress in plain view on the main screen. Every time I look at my phone's main display, I see them!
One last thought for this week's topic: for me, being truly effective is essential for really enjoying life. It may seem ironic, since many would feel the required focus and tracking to be less than enjoyable, yet I feel that by creating this structure to support me, I can work better and live more life, enjoying my new personal motto, "no unused minutes!"
Monday, October 19, 2009
Are You Truly Effective?
You get your work done, right? Sure, you could probably work a little harder. but you already put in so many hours. What if you could get more done in less time? How do you know if you are truly effective?
Everyone is busy these days. Every modern working person feels pressure to get things done in less time than is available. And for many, work includes constant deadlines, shifting priorities, and travel, along with a feeling that real progress remains elusive. So how many busy professionals out there are truly effective?
Being personally effective doesn't necessarily mean just working hard, or even getting things done. The "full" version of effectiveness is knowing exactly what to work on and when, and utilizing focus as needed until completion. And--it is also knowing when NOT to work on certain things. So how do you know if you truly effective? And if not, how do you improve?
JUST DO IT?
Know what needs to get done before starting work. What is the most important project or goal you could be working on right now? Consider the bigger picture. Is your current work (or activity) supporting the accomplishment of goals?
MEASURE IT
Set measurable targets. How can you know if you're effective if you can't measure how far you've progressed? Spend a minute or two determining the best way to measure if the work is getting the expected results. It doesn't have to be time- or money-related, as long as it's specific and measurable, it will work.
Track to completion. Hardly anyone enjoys tracking their work. Also, don't add work to your day by keeping detailed logs or spending hours showing off your wizardry in Excel. It can be as simple as pencil and scratch paper; the key is to do what works for you. Small tasks may be "tracked" with a check-mark or cross-out; bigger goals should be broken down into smaller tasks. Spend a little bit of time planning these out, and reap the rewards.
FOCUS
Ah-ha, this is the missing link for so many professionals out there (you know who you are). It doesn't have to be hard to focus on the task at hand. Take some control and work WITH your environment, or tailor your environment to fit your working style. (Stay tuned for post on "Your 9 Environments.") Look around and identify some simple changes that will help you focus.
Realize that you are wired for survival, so when you are constantly looking in the other room, or overhearing comments in the hall, or fidgeting and needing to use the bathroom, you are just being human. If your brain is racing with thoughts of a hundred things you need to get done, that's more likely habit than ADHD, and perhaps some caffeine. Grab a notepad and dump all that stuff out of your head onto paper (or type into the computer). Then focus. Try just 20 minutes at first. Pick the most important thing on your list, turn off the phone, set a timer and GO! You will be surprised at how much you can accomplish in a short time when you set your mind to it.
Frankly, a lot of busy people are not very effective. For all the hard work, hours, and stress put into their work, wouldn't it be better to improve results? It's important to note here that some socializing with coworkers is good, as is taking time out for lunch or physical activity during the work-day. The point is to be effective with actual work time, getting more done in less time so you can enjoy all the rest.
Remember that Effectiveness=Success, and to celebrate your good work!
ACTIONS:
Today, at least once, when interrupted in your work, ask yourself, "Is this the most important thing I could be doing right now? Am I being effective or just busy?"
Over the next week, ask yourself the same question a couple times daily until it's a habit. Make notes as needed. Watch your results improve. Enjoy.
Read a related post here.
Everyone is busy these days. Every modern working person feels pressure to get things done in less time than is available. And for many, work includes constant deadlines, shifting priorities, and travel, along with a feeling that real progress remains elusive. So how many busy professionals out there are truly effective?
Being personally effective doesn't necessarily mean just working hard, or even getting things done. The "full" version of effectiveness is knowing exactly what to work on and when, and utilizing focus as needed until completion. And--it is also knowing when NOT to work on certain things. So how do you know if you truly effective? And if not, how do you improve?
JUST DO IT?
Know what needs to get done before starting work. What is the most important project or goal you could be working on right now? Consider the bigger picture. Is your current work (or activity) supporting the accomplishment of goals?
MEASURE IT
Set measurable targets. How can you know if you're effective if you can't measure how far you've progressed? Spend a minute or two determining the best way to measure if the work is getting the expected results. It doesn't have to be time- or money-related, as long as it's specific and measurable, it will work.
Track to completion. Hardly anyone enjoys tracking their work. Also, don't add work to your day by keeping detailed logs or spending hours showing off your wizardry in Excel. It can be as simple as pencil and scratch paper; the key is to do what works for you. Small tasks may be "tracked" with a check-mark or cross-out; bigger goals should be broken down into smaller tasks. Spend a little bit of time planning these out, and reap the rewards.
FOCUS
Ah-ha, this is the missing link for so many professionals out there (you know who you are). It doesn't have to be hard to focus on the task at hand. Take some control and work WITH your environment, or tailor your environment to fit your working style. (Stay tuned for post on "Your 9 Environments.") Look around and identify some simple changes that will help you focus.
Realize that you are wired for survival, so when you are constantly looking in the other room, or overhearing comments in the hall, or fidgeting and needing to use the bathroom, you are just being human. If your brain is racing with thoughts of a hundred things you need to get done, that's more likely habit than ADHD, and perhaps some caffeine. Grab a notepad and dump all that stuff out of your head onto paper (or type into the computer). Then focus. Try just 20 minutes at first. Pick the most important thing on your list, turn off the phone, set a timer and GO! You will be surprised at how much you can accomplish in a short time when you set your mind to it.
Frankly, a lot of busy people are not very effective. For all the hard work, hours, and stress put into their work, wouldn't it be better to improve results? It's important to note here that some socializing with coworkers is good, as is taking time out for lunch or physical activity during the work-day. The point is to be effective with actual work time, getting more done in less time so you can enjoy all the rest.
Remember that Effectiveness=Success, and to celebrate your good work!
ACTIONS:
Today, at least once, when interrupted in your work, ask yourself, "Is this the most important thing I could be doing right now? Am I being effective or just busy?"
Over the next week, ask yourself the same question a couple times daily until it's a habit. Make notes as needed. Watch your results improve. Enjoy.
Read a related post here.
Sunday, October 11, 2009
Peacefulness: Week 10
Peace, Tranquility, and Relaxation.
Aaaaaahhhhh.
(Read about the 13 traits)
Yeah, there is some irony that I am writing this on a Sunday at about 9pm and I am committed to getting up at 5am for the gym. But well, since I own my business I also completely own my schedule and I can work whenever I like. And I can relax whenever I like.
My strategy this week is to incorporate some relaxing moments and/or tranquil thoughts daily, as well as try daily meditation Monday through Friday. This is the part where I tell you that I am a bit A-type and most of my life did not know how to truly relax, and clearing my mind is pretty much impossible.
Since becoming a coach, I have learned the power of the mind and have tackled many things I once thought impossible. Therefore, I am giving meditation a real honest-to-goodness shot this time. I have also learned the power of relaxation (even if I still have to set the timer to truly let myself relax- freakish, I know!), and of visualizing events and images for things I would really like to see happen. So I am excited to embrace this right now, plus it fits oh-so-nicely with one of the books I am currently reading: Eat Pray Love, and she is in India at the Ashram...
I still have a bit of a mental hurdle regarding the meditation, but I discovered that there are many forms of meditation and that pretty much everyone struggles initially - so it just takes practice. I also am thoroughly sold on the benefits.
So- here goes: I, Heather Legge, of Envision Success Inc, commit to posting my progress on this little relaxation and meditation journey of mine this week (and to catching up on past posts soon). Stay tuned!
Monday update: I recited several times "Om Namah Shivaya" aka "I honor the divinity that resides within me." It was definitely peaceful. Although I am honestly not feeling the mantra as just saying it, I know there is value in simply concentrating ones thoughts and voice in one direction.
Tuesday update: WOW, a VERY productive last few days. That's the good news. The bad news is that I've been staying up late and getting pretty caught up in " Get Er Done" mode, and I skipped the gym this morning in favor of sleep, didn't eat well, nor did I experience any tranquil thoughts since Monday update above. OK, wait - YET. I will make some time before bed to breathe, think calming thoughts, and do a 20-minute guided relaxation before sleep. Aaaaahhhhh, I feel better already.
Later update: I turned it around over the next few days and was able to embrace Peacefulness more fully. I found myself much more aware of my ability to be more relaxed, peaceful, or tranquil in just about any situation. Next round, I would like to sign up for a meditation class and force a bit more growth in this area.
Aaaaaahhhhh.
(Read about the 13 traits)
Yeah, there is some irony that I am writing this on a Sunday at about 9pm and I am committed to getting up at 5am for the gym. But well, since I own my business I also completely own my schedule and I can work whenever I like. And I can relax whenever I like.
My strategy this week is to incorporate some relaxing moments and/or tranquil thoughts daily, as well as try daily meditation Monday through Friday. This is the part where I tell you that I am a bit A-type and most of my life did not know how to truly relax, and clearing my mind is pretty much impossible.
Since becoming a coach, I have learned the power of the mind and have tackled many things I once thought impossible. Therefore, I am giving meditation a real honest-to-goodness shot this time. I have also learned the power of relaxation (even if I still have to set the timer to truly let myself relax- freakish, I know!), and of visualizing events and images for things I would really like to see happen. So I am excited to embrace this right now, plus it fits oh-so-nicely with one of the books I am currently reading: Eat Pray Love, and she is in India at the Ashram...
I still have a bit of a mental hurdle regarding the meditation, but I discovered that there are many forms of meditation and that pretty much everyone struggles initially - so it just takes practice. I also am thoroughly sold on the benefits.
So- here goes: I, Heather Legge, of Envision Success Inc, commit to posting my progress on this little relaxation and meditation journey of mine this week (and to catching up on past posts soon). Stay tuned!
Monday update: I recited several times "Om Namah Shivaya" aka "I honor the divinity that resides within me." It was definitely peaceful. Although I am honestly not feeling the mantra as just saying it, I know there is value in simply concentrating ones thoughts and voice in one direction.
Tuesday update: WOW, a VERY productive last few days. That's the good news. The bad news is that I've been staying up late and getting pretty caught up in " Get Er Done" mode, and I skipped the gym this morning in favor of sleep, didn't eat well, nor did I experience any tranquil thoughts since Monday update above. OK, wait - YET. I will make some time before bed to breathe, think calming thoughts, and do a 20-minute guided relaxation before sleep. Aaaaahhhhh, I feel better already.
Later update: I turned it around over the next few days and was able to embrace Peacefulness more fully. I found myself much more aware of my ability to be more relaxed, peaceful, or tranquil in just about any situation. Next round, I would like to sign up for a meditation class and force a bit more growth in this area.
Rebranding!
Note: This post is a bit different than my others. Coaches and personal services businesses may really benefit, and all are welcome to read on. I hope you gain some insight or at least validated your current branding strategy and efforts.
Rebranding! Wow, where to start? While branding one's business is complex enough, these days we now need to worry about all the web resources to fully engage our branding targets.
My company, for example, is business coaching and related services. After 3 years I just changed my logo and well, my entire branding strategy and methods. I realized that while I am the business and the business is me, I don't want that to continue infinitely. I am ready to consider growing and having a team of coaches working under the Envision Success brand. And yet, especially over the past year or so, MANY people have suggested that I brand the business as me, under my personal brand. In other words, they thought I should be similar to a realtor with headshot and name recognition, etc... I resisted this for quite a while. But a few months ago I received multiple questions merely upon viewing my business card about whether I bought a franchise. (NO, I did not, this biz is mine.)
Needless to say, that was a defining moment. I sought help from multiple marketing experts and had a logo professionally done (maybe you noticed the change to the blog design?) (thank you to Steve Van Buren, Firespring!) and I engaged myself into the world of social media and the fantastic opportunities on the web.
Just today, I claimed my name via Google; I created a personal profile, and then I even tweeted about it. :-)
Like many, I resisted this approach due to fears about how much time it will take (read: I may disappear into the black hole of web 2.0 for days on end, a worse fate than a weekend marathon of CSI Miami even if I love it!). Ah, but it's productive. OK, it can be. And since I am a business coach after all, I have to practice what I preach and utilize time management techniques to keep myself on track. So far, so good. I spend only a few hours a week thus far and although I have a lot more web presence to build, I am satisfied with the trade off at this stage.
Back to branding of the business. I learned that we service professionals that are also owners/entrepreneurs definitely need to consider whether people are buying the person as much as the business. In my case, they feel they are buying into me, the person but the professional company image is also necessary to lend credibility and helps when working with corporate clients particularly. I've realized I need the critical blend of both, and well frankly I am still learning. Feel free to check out my updated web presence and give me feedback; I appreciate it!
So -- Is it time for you to more intentionally brand yourself or your business? What about your personal brand? Are you sending messages that appeal to your target markets? If you're not sure, ask your clients. Look to your testimonials, and determine what traits appeal to your ideal market. Find ways to emphasize these (match the communication channels to your targets), and rock on!
Rebranding! Wow, where to start? While branding one's business is complex enough, these days we now need to worry about all the web resources to fully engage our branding targets.
My company, for example, is business coaching and related services. After 3 years I just changed my logo and well, my entire branding strategy and methods. I realized that while I am the business and the business is me, I don't want that to continue infinitely. I am ready to consider growing and having a team of coaches working under the Envision Success brand. And yet, especially over the past year or so, MANY people have suggested that I brand the business as me, under my personal brand. In other words, they thought I should be similar to a realtor with headshot and name recognition, etc... I resisted this for quite a while. But a few months ago I received multiple questions merely upon viewing my business card about whether I bought a franchise. (NO, I did not, this biz is mine.)
Needless to say, that was a defining moment. I sought help from multiple marketing experts and had a logo professionally done (maybe you noticed the change to the blog design?) (thank you to Steve Van Buren, Firespring!) and I engaged myself into the world of social media and the fantastic opportunities on the web.
Just today, I claimed my name via Google; I created a personal profile, and then I even tweeted about it. :-)
Like many, I resisted this approach due to fears about how much time it will take (read: I may disappear into the black hole of web 2.0 for days on end, a worse fate than a weekend marathon of CSI Miami even if I love it!). Ah, but it's productive. OK, it can be. And since I am a business coach after all, I have to practice what I preach and utilize time management techniques to keep myself on track. So far, so good. I spend only a few hours a week thus far and although I have a lot more web presence to build, I am satisfied with the trade off at this stage.
Back to branding of the business. I learned that we service professionals that are also owners/entrepreneurs definitely need to consider whether people are buying the person as much as the business. In my case, they feel they are buying into me, the person but the professional company image is also necessary to lend credibility and helps when working with corporate clients particularly. I've realized I need the critical blend of both, and well frankly I am still learning. Feel free to check out my updated web presence and give me feedback; I appreciate it!
So -- Is it time for you to more intentionally brand yourself or your business? What about your personal brand? Are you sending messages that appeal to your target markets? If you're not sure, ask your clients. Look to your testimonials, and determine what traits appeal to your ideal market. Find ways to emphasize these (match the communication channels to your targets), and rock on!
Tuesday, October 6, 2009
Spontaneity: Week 9
"Be More Spontaneous." This is something I had been telling myself for years...
Read about Ben Franklin and the 13 traits.
I admit that I used to be kind of controlling and too "A-type" to enjoy ever really being spontaneous. I would try new things pretty easily and I actually like change, but when it comes to leaping right in on the spur-of-the-moment, I didn't used to be capable. I improved over the past few years, but it's still something I would like to get better at.
It may be surprising that a business coach would want to be more spontaneous. But here's the thing: I am so goal-oriented and always thinking of achieving more, that my tendency is never to do anything without analyzing it first. No doubt this has its place, and may even be considered a strength in some context, but we can't really live without some balance. I acknowledged this and allowed my inner wild-child to lead me into things I wouldn't have considered before.
I realized that spontaneity is still purposeful decision-making, but now it goes a lot faster and I've learned to rely on my gut. So maybe on some level, this is really about strengthening my intuition and embracing what comes as a result. Oh, and that includes releasing anxiety about the decision that was made, or worrying about whatever else I could be doing.
It was perfect timing for me this week because I was traveling. My cousin got married and several of us stayed with family instead of at a hotel. True to my old form, I was a little worried this might mean we were completely at their mercy (yes, I wanted to reconnect with family and spend good times with them, but hey, you know), so I rented a car for some flexibility. However, contrary to my usual approach of scheduling everything down to the hour with some contingency planning for good measure, I did NOT check out all the options before going on the trip.
I checked the weather forecast online, installed a GPS/navigation app on my phone, and decided to be fully spontaneous and roll with whatever happened. It was great! We had fun as a family and everything worked out well. We had some good adventures, as well as some nice time for catching up and relaxation. I couldn't have planned it any better. I learned to go with the flow and have a great time, and I am a richer person for the experience.
Read about Ben Franklin and the 13 traits.
I admit that I used to be kind of controlling and too "A-type" to enjoy ever really being spontaneous. I would try new things pretty easily and I actually like change, but when it comes to leaping right in on the spur-of-the-moment, I didn't used to be capable. I improved over the past few years, but it's still something I would like to get better at.
It may be surprising that a business coach would want to be more spontaneous. But here's the thing: I am so goal-oriented and always thinking of achieving more, that my tendency is never to do anything without analyzing it first. No doubt this has its place, and may even be considered a strength in some context, but we can't really live without some balance. I acknowledged this and allowed my inner wild-child to lead me into things I wouldn't have considered before.
I realized that spontaneity is still purposeful decision-making, but now it goes a lot faster and I've learned to rely on my gut. So maybe on some level, this is really about strengthening my intuition and embracing what comes as a result. Oh, and that includes releasing anxiety about the decision that was made, or worrying about whatever else I could be doing.
It was perfect timing for me this week because I was traveling. My cousin got married and several of us stayed with family instead of at a hotel. True to my old form, I was a little worried this might mean we were completely at their mercy (yes, I wanted to reconnect with family and spend good times with them, but hey, you know), so I rented a car for some flexibility. However, contrary to my usual approach of scheduling everything down to the hour with some contingency planning for good measure, I did NOT check out all the options before going on the trip.
I checked the weather forecast online, installed a GPS/navigation app on my phone, and decided to be fully spontaneous and roll with whatever happened. It was great! We had fun as a family and everything worked out well. We had some good adventures, as well as some nice time for catching up and relaxation. I couldn't have planned it any better. I learned to go with the flow and have a great time, and I am a richer person for the experience.
Thursday, October 1, 2009
Organizing: Week 8
Organizing is this week's focus.
Read about the 13 weeks.
It's no surprise that Organizing would show up on a list of traits for personal and professional improvement. Most every person I know feels they would like to improve in this area. While there is probably such a thing as being too organized, it's pretty hard to imagine. Thus, I determined that some focus in this area would be of value for me too!
I listed 4 areas I wanted to address this week:
Processes- I looked at daily, weekly, monthly, quarterly, and annual processes for getting things done, mostly for my business, but I included some personal too. I am one of these people who can get really wrapped up in the details. If time was unlimited, I would enjoy detailed, complex planning and designing of processes. However, obviously I still have a business to run so I had to reign myself in and stick to what was really needed. It's worth noting here that we all need to work with our environments, finding ways to support our natural tendencies wherever possible, so that we can go with the flow. In other words, good processes should provide a supportive structure that allows greater productivity and creativity, using less energy.
Files- I organized my files, straightening some things up, putting some loose papers into folders, etc... I also organized the file and folder structure on my computer. This was mostly the kind of administrative work that office managers and assistants are so good at that makes offices run more smoothly. I also made some back-up files.
Financial- I not only installed and implemented new accounting software which was great(!), I also took a little time to determine what financial-related processes would work best.
Household- I identified several things I wanted to organize in our home, but beyond the basics, this category will wait for the next round of 13 weeks...
I feel that I accomplished some really good things in support of being more organized this week...now it's just a matter of maintaining it!
Read about the 13 weeks.
It's no surprise that Organizing would show up on a list of traits for personal and professional improvement. Most every person I know feels they would like to improve in this area. While there is probably such a thing as being too organized, it's pretty hard to imagine. Thus, I determined that some focus in this area would be of value for me too!
I listed 4 areas I wanted to address this week:
Processes- I looked at daily, weekly, monthly, quarterly, and annual processes for getting things done, mostly for my business, but I included some personal too. I am one of these people who can get really wrapped up in the details. If time was unlimited, I would enjoy detailed, complex planning and designing of processes. However, obviously I still have a business to run so I had to reign myself in and stick to what was really needed. It's worth noting here that we all need to work with our environments, finding ways to support our natural tendencies wherever possible, so that we can go with the flow. In other words, good processes should provide a supportive structure that allows greater productivity and creativity, using less energy.
Files- I organized my files, straightening some things up, putting some loose papers into folders, etc... I also organized the file and folder structure on my computer. This was mostly the kind of administrative work that office managers and assistants are so good at that makes offices run more smoothly. I also made some back-up files.
Financial- I not only installed and implemented new accounting software which was great(!), I also took a little time to determine what financial-related processes would work best.
Household- I identified several things I wanted to organize in our home, but beyond the basics, this category will wait for the next round of 13 weeks...
I feel that I accomplished some really good things in support of being more organized this week...now it's just a matter of maintaining it!
Tuesday, September 22, 2009
Relationships: Week 7
This week's focus is on strengthening & developing relationships.
Read about other focus areas.
My intention in developing this trait is pretty straight-forward, so frankly it's just a matter of determining which relationships to focus on and doing it!
First for me is my husband; like many other happy marriages, ours is also rife with busy schedules and less time together than we'd like. I committed to doing some nice things for him and for us, spending time as much as possible this week.
Other key relationships include family, friends, and clients. My to-do list could have just hatched out about a million more things to develop each of these relationships---but I resisted this and determined to be more mindful of the value of relationships this week, and to be more fully present when spending time with people I care about.
I succeeded this week- especially in terms of a general improvement in intention, awareness, and actions. The next time I visit this trait, I would like to add sending personal notes and cards to 5 people each day for that week, using SendOutCards.
Read about other focus areas.
My intention in developing this trait is pretty straight-forward, so frankly it's just a matter of determining which relationships to focus on and doing it!
First for me is my husband; like many other happy marriages, ours is also rife with busy schedules and less time together than we'd like. I committed to doing some nice things for him and for us, spending time as much as possible this week.
Other key relationships include family, friends, and clients. My to-do list could have just hatched out about a million more things to develop each of these relationships---but I resisted this and determined to be more mindful of the value of relationships this week, and to be more fully present when spending time with people I care about.
I succeeded this week- especially in terms of a general improvement in intention, awareness, and actions. The next time I visit this trait, I would like to add sending personal notes and cards to 5 people each day for that week, using SendOutCards.
Sunday, September 20, 2009
Communication: Week 6
Read about other weeks.
I think "Communication" is a no-brainer on the improvement list.
Yet, how many people 1) acknowledge they could use some help and 2) know what to do to improve communication with others?
The principles of communication are simple. Yet so are those of weight loss--- and look how most of us are doing! In the spirit of continuous improvement, I resolved to work on communication this week.
I was in the Ozarks on the lake and deep in late-summer humidity, mostly shopping and eating while my husband was attending a work-related annual conference and I was left to my own devices. I brought plenty of work with me, and ironically during this communication-focused week I experienced very little communication with the "outside world" via technology due to connectivity issues. Yet at the same time, I was interacting person-to-person with people I see only a few times each year. I found myself being much less of a leader and much more observant given this opportunity. I enjoyed soaking in the details about others during conversation and saying less than half of what I considered saying.
Overall, a good way to live.
A note on my progress: once again, I don't think I focused quite enough on this (as much as I wanted to) but I still feel like I benefitted from the experience. I'm noticing a trend. Apparently I expect a lot from myself. Can you relate?
Onto the next week's focus area: Relationships!
I think "Communication" is a no-brainer on the improvement list.
Yet, how many people 1) acknowledge they could use some help and 2) know what to do to improve communication with others?
The principles of communication are simple. Yet so are those of weight loss--- and look how most of us are doing! In the spirit of continuous improvement, I resolved to work on communication this week.
I was in the Ozarks on the lake and deep in late-summer humidity, mostly shopping and eating while my husband was attending a work-related annual conference and I was left to my own devices. I brought plenty of work with me, and ironically during this communication-focused week I experienced very little communication with the "outside world" via technology due to connectivity issues. Yet at the same time, I was interacting person-to-person with people I see only a few times each year. I found myself being much less of a leader and much more observant given this opportunity. I enjoyed soaking in the details about others during conversation and saying less than half of what I considered saying.
Overall, a good way to live.
A note on my progress: once again, I don't think I focused quite enough on this (as much as I wanted to) but I still feel like I benefitted from the experience. I'm noticing a trend. Apparently I expect a lot from myself. Can you relate?
Onto the next week's focus area: Relationships!
Friday, September 18, 2009
Intention: Week 5
Post 5 of 13 traits. Read more.
Intention, ah...I can't help but think of the phrase, "The road to Hell is paved with good intentions." For some reason, this has been a staple phrase in my subconscious for many years.
So we can state that intention is not enough; we have to follow it up with action. But how? I am a big proponent for what is called "inspired action." In other words, when you know what you want, you will know what to do. It's when your intentions are not very clear that actions too are muddied.
My expected focus for this week was to visualize desired outcomes (much more) for lots of things: my business, proposals, projects, clients, transactions, and even conversations. ie, What do I want this person I am meeting with to experience today? As much as I teach my clients this technique, I can't claim that I am applying it 100% of the time either, and I was happy to give it some extra attention for a week.
The technique involves thinking about, articulating, and then pretending it's really possible---whatever outcome you'd really like to see. As an example, I asked a client Wednesday what she would really like to happen during an event she was co-hosting and she starting talking about it, and as she was explaining to me during her session, she was defining it for herself. And it was cool!
One reason this works so well is because once you articulate what it is that you want, then you will see opportunities differently, you will make different assumptions, you will use different words and interact differently with others. In short you will make those teeny-tiny decisions differently that you are confronted with a thousand times a day and will create the situation as you'd like it to happen. Long term, this means better results.
So yes, as expected, a lot of awesome stuff happened this week!
I'm back to journaling nightly.
And now for Communcation...
Intention, ah...I can't help but think of the phrase, "The road to Hell is paved with good intentions." For some reason, this has been a staple phrase in my subconscious for many years.
So we can state that intention is not enough; we have to follow it up with action. But how? I am a big proponent for what is called "inspired action." In other words, when you know what you want, you will know what to do. It's when your intentions are not very clear that actions too are muddied.
My expected focus for this week was to visualize desired outcomes (much more) for lots of things: my business, proposals, projects, clients, transactions, and even conversations. ie, What do I want this person I am meeting with to experience today? As much as I teach my clients this technique, I can't claim that I am applying it 100% of the time either, and I was happy to give it some extra attention for a week.
The technique involves thinking about, articulating, and then pretending it's really possible---whatever outcome you'd really like to see. As an example, I asked a client Wednesday what she would really like to happen during an event she was co-hosting and she starting talking about it, and as she was explaining to me during her session, she was defining it for herself. And it was cool!
One reason this works so well is because once you articulate what it is that you want, then you will see opportunities differently, you will make different assumptions, you will use different words and interact differently with others. In short you will make those teeny-tiny decisions differently that you are confronted with a thousand times a day and will create the situation as you'd like it to happen. Long term, this means better results.
So yes, as expected, a lot of awesome stuff happened this week!
I'm back to journaling nightly.
And now for Communcation...
Tuesday, September 15, 2009
Prospecting: Week 4
Read more about the 13 weeks here.
The value of prospecting is irrefutable. This is the main reason I selected it as part of my 13 weeks. Prospecting could include a lot of things, but for most people this week's focus would include finding more clients. For me, I noted desired focus areas of networking, leveraging connections, and asking for the business.
Not just Networking.
My intention was not just to do more networking because that is one of my best strength areas. I am naturally drawn to relationship building and feel this is easy for me. However, even as a business owner who knows better, I am not particularly good at capitalizing on those relationships. And frankly I am emotionally torn about this. I know darn well that when done well, it is absolutely the right thing to help more people by asking for the business. And yet, like so many people out there, including most of my clients, I don't feel all that comfortable wearing the "sales" hat. I love coaching! I am in business to coach people to succeed in business. So...well you can see the irony here. When in the right frame of mind I actually enjoy what can be called the sales process, but I tend to avoid it when I think of it as the sales process.
"Sales" really isn't a four-letter word!
We are all sales people in a sense. Perhaps if we think of it as gentle influence, expressing natural curiosity, and sincerely looking to be helpful by meeting needs, then we would never procrastinate or avoid sales activities.
Overall, I scored myself a 2 out of 5. Yes despite my disappointment in not really taking it to the next level, I did manage to hit all three focus areas. Unfortunately, I found myself organizing my business contacts list more than actually talking to people, but I did attend several networking events, and followed up with prospective clients. I also identified several opportunities for additional service offers with past and current clients. Now I just have to continue the follow-through!
The value of prospecting is irrefutable. This is the main reason I selected it as part of my 13 weeks. Prospecting could include a lot of things, but for most people this week's focus would include finding more clients. For me, I noted desired focus areas of networking, leveraging connections, and asking for the business.
Not just Networking.
My intention was not just to do more networking because that is one of my best strength areas. I am naturally drawn to relationship building and feel this is easy for me. However, even as a business owner who knows better, I am not particularly good at capitalizing on those relationships. And frankly I am emotionally torn about this. I know darn well that when done well, it is absolutely the right thing to help more people by asking for the business. And yet, like so many people out there, including most of my clients, I don't feel all that comfortable wearing the "sales" hat. I love coaching! I am in business to coach people to succeed in business. So...well you can see the irony here. When in the right frame of mind I actually enjoy what can be called the sales process, but I tend to avoid it when I think of it as the sales process.
"Sales" really isn't a four-letter word!
We are all sales people in a sense. Perhaps if we think of it as gentle influence, expressing natural curiosity, and sincerely looking to be helpful by meeting needs, then we would never procrastinate or avoid sales activities.
Overall, I scored myself a 2 out of 5. Yes despite my disappointment in not really taking it to the next level, I did manage to hit all three focus areas. Unfortunately, I found myself organizing my business contacts list more than actually talking to people, but I did attend several networking events, and followed up with prospective clients. I also identified several opportunities for additional service offers with past and current clients. Now I just have to continue the follow-through!
Thursday, September 3, 2009
How to Focus (No, It's Not Hocus Pocus)
Pay attention! Focus! How many times did you hear this is a kid (or as an adult, come to think of it)? When the ball is coming at your head or when you have 2 hours until a big deadline...all you need is more focus. Ugh, "just focus." Yeah right, like it's so super easy when your stress level is through the roof. Aaaah, but it can be. Easy, I mean. With practice. Yep, that's the catch. But it's not really a catch as much as a way in, and it is SO worth it!
Focus Defined
Q. Are focus and discipline the same thing, because I just can't seem to get a handle on either of these?
A. No, although the road to learning laser focus probably requires a bit of discipline for most people. Focus is the ability to put thought energy toward something specific. Discipline is the ability to give yourself a command and follow it.
What About This, That, and the Other?
Do you have this challenge too? You just sit down to focus on that project and almost as soon as your butt touches the chair, one or more things you "have to do" pop up. Such as: I have to go to the bathroom, and I should get that email out to the team before I forget, and oh I just remembered I need to call Bill, and omg I should have eaten lunch because I'm starving... First of all, rest assured this is normal in our modern world of work. Almost everyone feels like their focus is scattered pretty much all the time. My personal theory on this is that we are simply used to it, and we now expect it, and the cycle continues. We expect ourselves to be masterful multi-taskers. However, just like a computer processor, the human brain technically handles only one task at a time, even if it is at the speed of light.
How to Increase Your Focus
Determine what type of structures or processes you can use to help you create and maintain focus when needed. As an example of something my clients really benefit from, try using a kitchen timer to keep yourself focused. Determine a specific task to focus on, take a few minutes to clear out the procrastination items (go to the bathroom, refill your water glass, set the phone to silent, etc...) then set the timer for a reasonable period of time and focus ONLY on completing the desired task for that amount of time. This works because essentially you give yourself permission to put the other stuff on hold temporarily. Try it.
What to Focus On?
Another facet of Focus leads us to what exactly you put your focus toward. Which thoughts and actions will ultimately help you be more effective? What are you working toward? If you don't know your desired outcome, start by focusing on that.
As an example, if you have a project due soon, be able to articulate what you want to accomplish. In others words, what would you like the outcome to be? (At a medium-sized contact center, they determined as a team they wanted the clients totally satisfied, the team to feel the project was worthwhile, they worked together well and didn't have to put in as much overtime, and also the profit is in the good range due to improvements in project flow.) Once you have the goal to focus on, being as specific as you can, stretching for improvements with a bit of pragmatism. Then, hold the picture of this accomplishment in your focus while asking simple questions to help you drive it forward from your starting point. What could you do to make it happen? (If you have a team, like in this example, brainstorm with them.) Do NOT filter the ideas until AFTER you have a ton of real possibilities. Then figure out which ones to take action on.
ACTIONS:
1. Consider your ability to focus and whether or not discipline is required. Resolve to make 1 little tiny improvement this week. What will it be?
2. Try using the timer technique today or tomorrow to complete a task you've been putting off. OH, it will feel so good! Which task do you choose?
3. Keep a notepad handy and jot down things that come to mind when you are focusing on something specific. Write it down, then get right back to it, checking the list for actions after "focus time."
Bonus!
To help you focus your imagination and get motivated, I'd like to recommend a product I use personally and recommend to clients to help focus on creating their vision for the future:
http://www.visualizeyourgoals.com/cgi-bin/t.cgi?a=476574
Focus Defined
Q. Are focus and discipline the same thing, because I just can't seem to get a handle on either of these?
A. No, although the road to learning laser focus probably requires a bit of discipline for most people. Focus is the ability to put thought energy toward something specific. Discipline is the ability to give yourself a command and follow it.
What About This, That, and the Other?
Do you have this challenge too? You just sit down to focus on that project and almost as soon as your butt touches the chair, one or more things you "have to do" pop up. Such as: I have to go to the bathroom, and I should get that email out to the team before I forget, and oh I just remembered I need to call Bill, and omg I should have eaten lunch because I'm starving... First of all, rest assured this is normal in our modern world of work. Almost everyone feels like their focus is scattered pretty much all the time. My personal theory on this is that we are simply used to it, and we now expect it, and the cycle continues. We expect ourselves to be masterful multi-taskers. However, just like a computer processor, the human brain technically handles only one task at a time, even if it is at the speed of light.
How to Increase Your Focus
Determine what type of structures or processes you can use to help you create and maintain focus when needed. As an example of something my clients really benefit from, try using a kitchen timer to keep yourself focused. Determine a specific task to focus on, take a few minutes to clear out the procrastination items (go to the bathroom, refill your water glass, set the phone to silent, etc...) then set the timer for a reasonable period of time and focus ONLY on completing the desired task for that amount of time. This works because essentially you give yourself permission to put the other stuff on hold temporarily. Try it.
What to Focus On?
Another facet of Focus leads us to what exactly you put your focus toward. Which thoughts and actions will ultimately help you be more effective? What are you working toward? If you don't know your desired outcome, start by focusing on that.
As an example, if you have a project due soon, be able to articulate what you want to accomplish. In others words, what would you like the outcome to be? (At a medium-sized contact center, they determined as a team they wanted the clients totally satisfied, the team to feel the project was worthwhile, they worked together well and didn't have to put in as much overtime, and also the profit is in the good range due to improvements in project flow.) Once you have the goal to focus on, being as specific as you can, stretching for improvements with a bit of pragmatism. Then, hold the picture of this accomplishment in your focus while asking simple questions to help you drive it forward from your starting point. What could you do to make it happen? (If you have a team, like in this example, brainstorm with them.) Do NOT filter the ideas until AFTER you have a ton of real possibilities. Then figure out which ones to take action on.
ACTIONS:
1. Consider your ability to focus and whether or not discipline is required. Resolve to make 1 little tiny improvement this week. What will it be?
2. Try using the timer technique today or tomorrow to complete a task you've been putting off. OH, it will feel so good! Which task do you choose?
3. Keep a notepad handy and jot down things that come to mind when you are focusing on something specific. Write it down, then get right back to it, checking the list for actions after "focus time."
Bonus!
To help you focus your imagination and get motivated, I'd like to recommend a product I use personally and recommend to clients to help focus on creating their vision for the future:
http://www.visualizeyourgoals.com/cgi-bin/t.cgi?a=476574
Wednesday, September 2, 2009
Business Education: Week 3
Post 4 of 14: Read more here
Wow, this was a really great week! I was so busy sponging up information on continuous improvement in my field, and immersing myself in learning that I didn't even blog about it.
I came up with a tracker in Excel to chart my progress and have been assigning myself daily ratings for how well I've been doing. With 5 being the top score and 0 being no activity in support of the focus trait, every day for Week 3 I scored a '5' - it was incredible!
Without going into nauseating detail about the activities I completed, suffice it to say I have definitely benefitted from these efforts, and have set a goal to have an additional certification and more CEUs completed in the coming months.
Once again, I feel that I'm just getting rolling with this trait and the time has come to switch gears. Arrgh. However, the good far outweighs the bad, and I am so on board with this whole idea that I just influenced another of my MasterMind groups to study this book and to do the 13 traits. We are starting it up in a few weeks. Yay!
Sunday, August 23, 2009
Moderation: Week 2
Post 3 on developing 13 traits (link to more)
Wow, Week 2 came and went pretty quickly! At this point, I am a believer in this "program." I found myself whining just a bit about the extra time committed to making this all work, but frankly it is more than worth it.
I chose "Moderation" because I wanted to increase awareness of my consumption...yes food and drink, but also time spent on certain things, and applying a bit of the 80/20 rule, questioning whether I really needed to do or have certain things.
I realized a couple days in that I mis-named this one since this was meant to be about responsible living more than say, controlling myself at dinner. Therefore I believe I will rename it and clarify what that means for my next round of the 13 traits.
So was it a waste of time? Or a do-over? No.
I exercised my 6 days, I made better choices at mealtimes, I took my recyclable products home with me (and recycled them), and I committed to doing a few other related things and kept the promises made to myself.
Although it wasn't very different from a normal week for me, I definitely had more awareness and therefore considered the consequences of my actions a bit more. While admittedly in very minor ways, I am a better person for having focused on "moderation" this past week.
Any surprises? Kind of. I went a little crazy the day after the week ended, eating and drinking more, rebelling on getting a few things done, and skipping a planned workout. What the heck? Well- this just proves that focusing on it for a period of time DID have an impact.
Note: I have now "normalized" and am excited about my focus for the current week (read the next blog post to find out what it is).
Wow, Week 2 came and went pretty quickly! At this point, I am a believer in this "program." I found myself whining just a bit about the extra time committed to making this all work, but frankly it is more than worth it.
I chose "Moderation" because I wanted to increase awareness of my consumption...yes food and drink, but also time spent on certain things, and applying a bit of the 80/20 rule, questioning whether I really needed to do or have certain things.
I realized a couple days in that I mis-named this one since this was meant to be about responsible living more than say, controlling myself at dinner. Therefore I believe I will rename it and clarify what that means for my next round of the 13 traits.
So was it a waste of time? Or a do-over? No.
I exercised my 6 days, I made better choices at mealtimes, I took my recyclable products home with me (and recycled them), and I committed to doing a few other related things and kept the promises made to myself.
Although it wasn't very different from a normal week for me, I definitely had more awareness and therefore considered the consequences of my actions a bit more. While admittedly in very minor ways, I am a better person for having focused on "moderation" this past week.
Any surprises? Kind of. I went a little crazy the day after the week ended, eating and drinking more, rebelling on getting a few things done, and skipping a planned workout. What the heck? Well- this just proves that focusing on it for a period of time DID have an impact.
Note: I have now "normalized" and am excited about my focus for the current week (read the next blog post to find out what it is).
Thursday, August 13, 2009
Presentation: Week 1
2 of 14 posts on developing 13 traits
It's the last evening of the first week of my 13-week "traits" challenge.
7 days polishing up my presentation skills, and I feel like I just barely got the cart rolling. Yet it's time to move on to the next trait. I am updating my tracker in our MasterMind wiki tonight (ask me about this) and although I scored myself well all 7 days making effort to improve upon this trait, I feel a little disconcerted over moving on so quickly (my brow is actually wrinkled up in resistance).
Hold on. What was Ben thinking? One week to tune up my presentation skills?! I don't exactly suck, but I need more than a week (peripheral free time, mind you) to feel like I was able to take it to the next level...
Ah, but let's review my progress.
I crafted a goal card. Priceless!
I reviewed Toastmasters guidelines --which by the way reaffirmed how great that organization is for people desiring to improve speaking/presenting skills. Check it out! This was a useful exercise for sure.
I actually prepared ahead of time for a new 1/2 day workshop I have coming up soon. Very valuable! (I am sure I will feel less anxiety as the countdown continues.)
I also read several chapters from books I've had on the shelf for quite awhile that I had been meaning to get to. OK, I concede some definite value there, not just because I rifled through the books and have a better understanding of my existing resources, but also because the content was helpful.
I listened to some audio files on sales presentation skills. OK, yes I gained some perspective while also validating what I am doing is still the best approach for me (while doing household chores too!), so this was a good use of my time.
Hmmm...then again, I guess that Benjamin Franklin guy had some things right after all.
Week 2, here I come!
It's the last evening of the first week of my 13-week "traits" challenge.
7 days polishing up my presentation skills, and I feel like I just barely got the cart rolling. Yet it's time to move on to the next trait. I am updating my tracker in our MasterMind wiki tonight (ask me about this) and although I scored myself well all 7 days making effort to improve upon this trait, I feel a little disconcerted over moving on so quickly (my brow is actually wrinkled up in resistance).
Hold on. What was Ben thinking? One week to tune up my presentation skills?! I don't exactly suck, but I need more than a week (peripheral free time, mind you) to feel like I was able to take it to the next level...
Ah, but let's review my progress.
I crafted a goal card. Priceless!
I reviewed Toastmasters guidelines --which by the way reaffirmed how great that organization is for people desiring to improve speaking/presenting skills. Check it out! This was a useful exercise for sure.
I actually prepared ahead of time for a new 1/2 day workshop I have coming up soon. Very valuable! (I am sure I will feel less anxiety as the countdown continues.)
I also read several chapters from books I've had on the shelf for quite awhile that I had been meaning to get to. OK, I concede some definite value there, not just because I rifled through the books and have a better understanding of my existing resources, but also because the content was helpful.
I listened to some audio files on sales presentation skills. OK, yes I gained some perspective while also validating what I am doing is still the best approach for me (while doing household chores too!), so this was a good use of my time.
Hmmm...then again, I guess that Benjamin Franklin guy had some things right after all.
Week 2, here I come!
Who Are You and What Do You Do?
Oh, the dreaded cocktail-laced networking event line, "Sooo, what do YOU doooo?"
If it's a couple martinis in during a networking-gone-wild event (don't act all surprised; you know exactly what I'm talking about), I'm likely to deliver a spirited diatribe on why a person should get a little more creative when asking about work. Frankly, I think I'd prefer "Who are you and what do you do?" At least it would make me chuckle! On the other hand, if it's a fairly serious event, I'm tempted to be polite and stick to the basics of elevator-speech-giving/self promotion.
But wait? How many people out there have this networking stuff mastered? Very few. BUT- it could happen just about anywhere, any time. You want to be prepared to take advantage of the opportunities for self promotion!
Networking Do's
1. Dress like you mean it. Are you a professional? Okay then. Manage your image appropriately for your industry and your brand (company and personal).
2. Have your business cards on you at all times. No exceptions. (Don't push them on people, but have them handy.)
3. Talk to people. Let's break it down:
How do you start a conversation with others during networking?
What if you are terrified to approach someone you don't know? Get over it. (OK, that's a bit mean...) Look for ways to connect. You already have several things in common with every person in the room: you are all there to meet people, you were invited to the same event, you are in the same city, you are a working professional, etc... Even if all you can muster is, "do you know where I can get a new nametag?" , "how did you hear about this event?" or similar, it's a start! Work up to "Hi, I'm ____ ," stick out your hand and be ready with something positive, tastefully humorous, or a question.
As a coach, I ask questions of others easily - partly because I have a lot of practice. My advice to novices? Try asking the questions you really want to ask or stating something interesting.
How do you talk about what you do?
First, you have to know what you do and how to state it concisely and clearly without being bland. If you haven't taken the time to nail this down, start it now. Let it sit and come back to it a couple times, then share with others and tweak it again. This is so worth doing that I cannot even remotely express the importance here. Currently, I personally like the format, "I am a _____; I specialize in ________."
For example:
"I am a business coach. I specialize in coaching women to succeed in business."
People always query for more. Then you can either share a well-crafted blurb about your product or service BENEFITS (not features!), or you can share your passion statement with full-on enthusiasm. That'll get their attention.
Keep the conversation going to make a real connection.
Ask them more questions about their passions, achievements, or current challenges in their work. IF you would like their information for any reason, ask for their business card. Let them ask for yours.
Once you made the choice to be at the event, enjoy every moment that you can. And at the end of the night, even if you didn't connect with some of the types of people you intended to, be optimistic about the connections to come from your newly expanded circle.
One last thing---and I almost hate to add this, but seriously: never judge a book by its cover.
Happy networking!
Sincerely,
Heather A. Legge
If it's a couple martinis in during a networking-gone-wild event (don't act all surprised; you know exactly what I'm talking about), I'm likely to deliver a spirited diatribe on why a person should get a little more creative when asking about work. Frankly, I think I'd prefer "Who are you and what do you do?" At least it would make me chuckle! On the other hand, if it's a fairly serious event, I'm tempted to be polite and stick to the basics of elevator-speech-giving/self promotion.
But wait? How many people out there have this networking stuff mastered? Very few. BUT- it could happen just about anywhere, any time. You want to be prepared to take advantage of the opportunities for self promotion!
Networking Do's
1. Dress like you mean it. Are you a professional? Okay then. Manage your image appropriately for your industry and your brand (company and personal).
2. Have your business cards on you at all times. No exceptions. (Don't push them on people, but have them handy.)
3. Talk to people. Let's break it down:
How do you start a conversation with others during networking?
What if you are terrified to approach someone you don't know? Get over it. (OK, that's a bit mean...) Look for ways to connect. You already have several things in common with every person in the room: you are all there to meet people, you were invited to the same event, you are in the same city, you are a working professional, etc... Even if all you can muster is, "do you know where I can get a new nametag?" , "how did you hear about this event?" or similar, it's a start! Work up to "Hi, I'm ____ ," stick out your hand and be ready with something positive, tastefully humorous, or a question.
As a coach, I ask questions of others easily - partly because I have a lot of practice. My advice to novices? Try asking the questions you really want to ask or stating something interesting.
- What are you curious about and how could you ask it in a way that shows that you care about the answer?
- What could you sincerely compliment that person on?
- Ask about family, recreation, or goals.
When you get them talking they will almost automatically come around to their work. Then you can ask clarifying questions. It's easy. The key is to really care about the person and their answers. (In case they drone on and on, and you need to keep mingling, have a polite way to break away.)
How do you talk about what you do?
First, you have to know what you do and how to state it concisely and clearly without being bland. If you haven't taken the time to nail this down, start it now. Let it sit and come back to it a couple times, then share with others and tweak it again. This is so worth doing that I cannot even remotely express the importance here. Currently, I personally like the format, "I am a _____; I specialize in ________."
For example:
"I am a business coach. I specialize in coaching women to succeed in business."
People always query for more. Then you can either share a well-crafted blurb about your product or service BENEFITS (not features!), or you can share your passion statement with full-on enthusiasm. That'll get their attention.
Keep the conversation going to make a real connection.
Ask them more questions about their passions, achievements, or current challenges in their work. IF you would like their information for any reason, ask for their business card. Let them ask for yours.
Once you made the choice to be at the event, enjoy every moment that you can. And at the end of the night, even if you didn't connect with some of the types of people you intended to, be optimistic about the connections to come from your newly expanded circle.
One last thing---and I almost hate to add this, but seriously: never judge a book by its cover.
Happy networking!
Sincerely,
Heather A. Legge
Thursday, August 6, 2009
13 Should Be a Lucky Number!
Have you heard of this system that Benjamin Franklin used for self development?
13 weeks of self-improvement...
13 areas of his own choosing - those traits which likely contributed a great deal to his success and the many benefits we enjoy because of it...
I was not familiar with this before a member of one of my MasterMind groups suggested we read a book by Frank Bettger, "How I Raised Myself From Failure to Success in Selling."
Bettger revised Franklin's list, modernizing it a bit and tailoring it to his own circumstances and definition of success.
Our group of professionals is now embarking on our own 13 week focus to strengthen those traits that we (individually) feel are the keys to our success.
By the way, the concept includes repeating the process each quarter so that after a year's time you will have spent 4 weeks on each area and experience significant gains - ultimately to be living more successfully.
Here are my 13 (each with a definition/focus relevant to my personal development):
1. Presentation
2. Moderation
3. Business/Continuing Education
4. Prospecting
5. Intention
6. Communication
7. Relationships
8. Organizing
9. Spontaneity
10. Peacefulness
11. Effectiveness
12. Generosity
13. Strategy
I am excited for the progress each of us will make, and the difference we will make because of it!
To your success,
Heather
13 weeks of self-improvement...
13 areas of his own choosing - those traits which likely contributed a great deal to his success and the many benefits we enjoy because of it...
I was not familiar with this before a member of one of my MasterMind groups suggested we read a book by Frank Bettger, "How I Raised Myself From Failure to Success in Selling."
Bettger revised Franklin's list, modernizing it a bit and tailoring it to his own circumstances and definition of success.
Our group of professionals is now embarking on our own 13 week focus to strengthen those traits that we (individually) feel are the keys to our success.
By the way, the concept includes repeating the process each quarter so that after a year's time you will have spent 4 weeks on each area and experience significant gains - ultimately to be living more successfully.
Here are my 13 (each with a definition/focus relevant to my personal development):
1. Presentation
2. Moderation
3. Business/Continuing Education
4. Prospecting
5. Intention
6. Communication
7. Relationships
8. Organizing
9. Spontaneity
10. Peacefulness
11. Effectiveness
12. Generosity
13. Strategy
I am excited for the progress each of us will make, and the difference we will make because of it!
To your success,
Heather
Friday, July 24, 2009
More on Confidence
(Part II)
STEP OUT BOLDLY
I did it!
I said I would and I did.
Despite a minor injury, I set my mind to completing the triathlon and striving to beat my time from last year. I achieved my goal; I beat my time! I attribute this to the mental strength I've gained over the past year more than the physical endurance gained. It hasn't been a full week yet, and already I'm planning my improvements for next year's race, and have committed to a running event later this summer.
Frankly, I didn't feel great about my odds for achieving my goal, but I had committed to go through with it anyway and to make the best of it. (Yes, I did envision crossing the finish line with time to spare and feeling AWESOME, and I even took time to appreciate the beauty around me on the race route.) To reiterate from my last post: making a decision and sticking with it creates confidence. Even in the face of fear, doubt, uncertainty, confusion, etc...
THERE WILL ALWAYS BE OBSTACLES (EXCUSES)
"But," you say, "I can't do a triathlon." "That's completely different from something like taking risks in business!" Is it? If you're not pushing yourself out of your comfort zone, you don't need confidence. You don't need faith either. Nor a host of other states of mind that make life worth living. Setting even tiny goals and accomplishing them gives you confidence. You feel good, and you gain the winning attitude that can drive forward those bigger goals.
During almost every client meeting this week, I've been noticing the value of confidence. Confidence in making the right decision: to change the focus of one's organization, to hire an assistant to lay the foundation for long-term growth despite the strong siren call of the higher profit margin in the short-term, to taking that leap to start up a new business in an unprecedented market. Confidence to be persistent: to not worry about what other people will think, to hire the right person and not go with the first one who seems mostly competent, to stick to your guns in a negotiation when they are giving you (only) 75% of what you want, to keeping promises to yourself and your family. Doing what you said you'd do takes some confidence, but it breeds even more, especially in the face of what seems tough or unfamiliar. (Remember that fear is imagined; all of it!)
" I see only the objective; the obstacles must give way." ~Napoleon
LAUNCH!
Take the first step, then course-correct IF needed. Too much preparation means you never leave home.
Do you know people who talk about great ideas, yet they're a bit like a missile that never gets launched? As John C. Maxwell says, it's "aim, aim, aim, aim....aim........aim." You've got to "Fire!" if you're going to reap the rewards.
USE YOUR STRENGTHS
Everyone has the means to make things happen. Have confidence in yourself as a human being who has unique strengths, insights, resources and talents. (If you don't think you have enough, contact me right now. In just one session I'll teach you to see these things more clearly.) What would you say to a friend or colleague in the same situation? After "What do you want to do?" and "Have you thought about this?" Probably, "Just do it!"
Here's to your success,
Heather
(402) 690-4946
Heather@EnvisionSuccessConsulting.com
STEP OUT BOLDLY
I did it!
I said I would and I did.
Despite a minor injury, I set my mind to completing the triathlon and striving to beat my time from last year. I achieved my goal; I beat my time! I attribute this to the mental strength I've gained over the past year more than the physical endurance gained. It hasn't been a full week yet, and already I'm planning my improvements for next year's race, and have committed to a running event later this summer.
Frankly, I didn't feel great about my odds for achieving my goal, but I had committed to go through with it anyway and to make the best of it. (Yes, I did envision crossing the finish line with time to spare and feeling AWESOME, and I even took time to appreciate the beauty around me on the race route.) To reiterate from my last post: making a decision and sticking with it creates confidence. Even in the face of fear, doubt, uncertainty, confusion, etc...
THERE WILL ALWAYS BE OBSTACLES (EXCUSES)
"But," you say, "I can't do a triathlon." "That's completely different from something like taking risks in business!" Is it? If you're not pushing yourself out of your comfort zone, you don't need confidence. You don't need faith either. Nor a host of other states of mind that make life worth living. Setting even tiny goals and accomplishing them gives you confidence. You feel good, and you gain the winning attitude that can drive forward those bigger goals.
During almost every client meeting this week, I've been noticing the value of confidence. Confidence in making the right decision: to change the focus of one's organization, to hire an assistant to lay the foundation for long-term growth despite the strong siren call of the higher profit margin in the short-term, to taking that leap to start up a new business in an unprecedented market. Confidence to be persistent: to not worry about what other people will think, to hire the right person and not go with the first one who seems mostly competent, to stick to your guns in a negotiation when they are giving you (only) 75% of what you want, to keeping promises to yourself and your family. Doing what you said you'd do takes some confidence, but it breeds even more, especially in the face of what seems tough or unfamiliar. (Remember that fear is imagined; all of it!)
" I see only the objective; the obstacles must give way." ~Napoleon
LAUNCH!
Take the first step, then course-correct IF needed. Too much preparation means you never leave home.
Do you know people who talk about great ideas, yet they're a bit like a missile that never gets launched? As John C. Maxwell says, it's "aim, aim, aim, aim....aim........aim." You've got to "Fire!" if you're going to reap the rewards.
USE YOUR STRENGTHS
Everyone has the means to make things happen. Have confidence in yourself as a human being who has unique strengths, insights, resources and talents. (If you don't think you have enough, contact me right now. In just one session I'll teach you to see these things more clearly.) What would you say to a friend or colleague in the same situation? After "What do you want to do?" and "Have you thought about this?" Probably, "Just do it!"
Here's to your success,
Heather
(402) 690-4946
Heather@EnvisionSuccessConsulting.com
Saturday, July 18, 2009
Confidence For Any Situation
It's the eve of a triathlon, and I'm not worried today... I should be. I'm not the type who excels at these things. In fact, people are probably surprised that I participate in fitness events. I'm healthy, but I'm no star athlete.
Last summer was my first tri, and I signed up again this year. At some point I told myself I was going to beat my time by 20% --but then life cruised on and I focused on other goals. I didn't fully commit through action until the past couple of months.
I was a little freaked out about it. I was training pretty hard and it was great (met some awesome milestones!) but then a week ago I started limping. My left foot was hurting a lot and I started to wonder if I could do the triathlon at all. I put my workouts on hold. I allowed myself a few daily thoughts of "This sucks!" "It's not fair!" "Waaaahhh." I went through my days in a minor depressive state...
Then I stood back and wondered if my anxiety about meeting my goal was somehow the root cause of my physical distress. As a business coach, I know darn well that the mind is far more powerful than any circumstances --and I resolved to change my tune.
I made a decision: I will do the race no matter what & if I have to limp across the finish line, then so be it. Then when I looked back at my written goals, I realized I had committed to completing it and to beating my time from last year. And I felt better about it (what? where did the 20% come from??).
The point of this blog? The reason I am taking the time to type it up before I load the car with my gear? Because I realized that ultimately what matters to me is simply keeping my promise to myself. And I want to share this with you-
I'm doing this event because it is in line with my vision of the person I am becoming. This gives me confidence for tomorrow. This feeling of moving one step closer to my goals, my future, my "ideal" self gives me confidence. I'm doing the right thing by acting in support of my decision...no matter how the race goes tomorrow. This habit of sticking to a decision in the face of fear and uncertainty also gave me confidence a few weeks ago just prior to a speaking engagement I didn't feel truly ready for. And it will give you confidence when you need it.
Are we ever totally physically ready for whatever comes our way? I don't think so. Not fully. You just can't address every contingency for every situation. Besides, who wants to live a "worst case scenario" lifestyle? No thanks.
However, we CAN be mentally ready...for anything. I believe one way to experience this is by acknowledging who we are now and who we want to be. Then by making choices that fit with that vision we step boldly in the direction of our dreams. That IS confidence.
Who do you want to be? By the way, I don't mean you should care about what other people think or emulate others' behavior or accomplishments. I mean that when you think about your future self, what traits do you want to have? Who do YOU want to be? Step boldy in the direction of these dreams and goals, and live confidently! Live Out Loud! Act As If!
Last summer was my first tri, and I signed up again this year. At some point I told myself I was going to beat my time by 20% --but then life cruised on and I focused on other goals. I didn't fully commit through action until the past couple of months.
I was a little freaked out about it. I was training pretty hard and it was great (met some awesome milestones!) but then a week ago I started limping. My left foot was hurting a lot and I started to wonder if I could do the triathlon at all. I put my workouts on hold. I allowed myself a few daily thoughts of "This sucks!" "It's not fair!" "Waaaahhh." I went through my days in a minor depressive state...
Then I stood back and wondered if my anxiety about meeting my goal was somehow the root cause of my physical distress. As a business coach, I know darn well that the mind is far more powerful than any circumstances --and I resolved to change my tune.
I made a decision: I will do the race no matter what & if I have to limp across the finish line, then so be it. Then when I looked back at my written goals, I realized I had committed to completing it and to beating my time from last year. And I felt better about it (what? where did the 20% come from??).
The point of this blog? The reason I am taking the time to type it up before I load the car with my gear? Because I realized that ultimately what matters to me is simply keeping my promise to myself. And I want to share this with you-
I'm doing this event because it is in line with my vision of the person I am becoming. This gives me confidence for tomorrow. This feeling of moving one step closer to my goals, my future, my "ideal" self gives me confidence. I'm doing the right thing by acting in support of my decision...no matter how the race goes tomorrow. This habit of sticking to a decision in the face of fear and uncertainty also gave me confidence a few weeks ago just prior to a speaking engagement I didn't feel truly ready for. And it will give you confidence when you need it.
Are we ever totally physically ready for whatever comes our way? I don't think so. Not fully. You just can't address every contingency for every situation. Besides, who wants to live a "worst case scenario" lifestyle? No thanks.
However, we CAN be mentally ready...for anything. I believe one way to experience this is by acknowledging who we are now and who we want to be. Then by making choices that fit with that vision we step boldly in the direction of our dreams. That IS confidence.
Who do you want to be? By the way, I don't mean you should care about what other people think or emulate others' behavior or accomplishments. I mean that when you think about your future self, what traits do you want to have? Who do YOU want to be? Step boldy in the direction of these dreams and goals, and live confidently! Live Out Loud! Act As If!
Wednesday, June 24, 2009
Establish Relaxed Control in Your Work Day
What is Relaxed Control?
Relaxed anything sure sounds good. And control over the work day too. But what the heck does relaxed control really mean? And how does a person go about having it?
Relaxed control is a sort-of opposite to how most working people feel these days, at least some of the time: frantic, overwhelmed, reactive, under-the-gun, stressed, anxious, over-stimulated; you get the idea. In fact, you might feel more tense just after reading this (!).
So whoa, let's slow things down. Relaxed control is a way of being that allows thought processes to take place that tap into one's creative genius, allows the body to respond rather than react, and allows for a more consistent flow of energy throughout the day.
Relaxed control is a mindset. It may take a bit of practice, but I assure you that anyone is totally capable of experiencing this on a daily basis in their work, or in any other circumstances.
My Story
I know, because I am living proof. I used to get worked up, tense, sometimes angry or emotional about interruptions, unplanned changes, people being rude, things being unfair, not having enough time to get all my work done, being "graded" on circumstances I couldn't control, etc... You can relate? Wow, small world.
Now I am able to see things from a different perspective and I don't waste energy or experience negative emotions due to things that I cannot control. Instead I place positive intentional focus on the desired outcomes in a variety of circumstances and on my being more effective toward creating all or part of those desired/expected outcomes. And frankly I can say with conviction and no tongue-in-cheekness whatsoever that every day is a good day. I don't have "bad days" in my work any more. I don't have "bad days" at all - not even from last week's ridiculous airline delays that caused me to miss a family rehearsal dinner. It would have been great to be there, but ultimately the purpose of the trip was still fulfilled. So I didn't let it ruin my day or the whole trip. Why would I give that "power" away?
Sure, I may have stressful moments, and yes I am human and I too cannot possibly get everything on my "to-do list" completed within the next few years, but it just doesn't bother me like it used to. I am able to gain perspective at a moment's notice and see what is going well and see my opportunities to go more in the direction I'd like, and then I act. This has resulted in my being much happier and also more effective.
As an example, this could be something as simple as asking "How can I _______?" when confronted with unexpected changes, or letting someone in front of me in traffic and smiling about it, rather than being so occupied with how I am going to get through traffic faster. After all, if I am running late, I am the one who put myself in that situation, and I'll get there when I get there.
Often, I say out loud, " I have more than enough time for everything that is important to me." And it's true. I have never once dropped the ball and suffered terrible consequences for it - I always get things done that really need to be done. I may let things go that don't really matter. Or it might be in the nick of time, but after all, there are generally no points for finishing early. Why put that on yourself?
It's not about a lack of feeling or being blase or naive or even happy-go-lucky because I don't think anyone would describe me in those ways at all. It's more about seeing the bigger picture any time I need to.
How Can You Get There?
Evaluate your expectations. Determine what you really WANT. Focus more on the goal than on the obstacles. Allow yourself to be "good enough" when it makes sense. And relax. The control lies in controlling yourself and your emotions and your own expectations. You'll feel better; you'll get more done; you'll be living proof that relaxed control is a better way to approach work and life.
Enjoy!
More to come on this... Subscribe to updates/new posts!
Relaxed anything sure sounds good. And control over the work day too. But what the heck does relaxed control really mean? And how does a person go about having it?
Relaxed control is a sort-of opposite to how most working people feel these days, at least some of the time: frantic, overwhelmed, reactive, under-the-gun, stressed, anxious, over-stimulated; you get the idea. In fact, you might feel more tense just after reading this (!).
So whoa, let's slow things down. Relaxed control is a way of being that allows thought processes to take place that tap into one's creative genius, allows the body to respond rather than react, and allows for a more consistent flow of energy throughout the day.
Relaxed control is a mindset. It may take a bit of practice, but I assure you that anyone is totally capable of experiencing this on a daily basis in their work, or in any other circumstances.
My Story
I know, because I am living proof. I used to get worked up, tense, sometimes angry or emotional about interruptions, unplanned changes, people being rude, things being unfair, not having enough time to get all my work done, being "graded" on circumstances I couldn't control, etc... You can relate? Wow, small world.
Now I am able to see things from a different perspective and I don't waste energy or experience negative emotions due to things that I cannot control. Instead I place positive intentional focus on the desired outcomes in a variety of circumstances and on my being more effective toward creating all or part of those desired/expected outcomes. And frankly I can say with conviction and no tongue-in-cheekness whatsoever that every day is a good day. I don't have "bad days" in my work any more. I don't have "bad days" at all - not even from last week's ridiculous airline delays that caused me to miss a family rehearsal dinner. It would have been great to be there, but ultimately the purpose of the trip was still fulfilled. So I didn't let it ruin my day or the whole trip. Why would I give that "power" away?
Sure, I may have stressful moments, and yes I am human and I too cannot possibly get everything on my "to-do list" completed within the next few years, but it just doesn't bother me like it used to. I am able to gain perspective at a moment's notice and see what is going well and see my opportunities to go more in the direction I'd like, and then I act. This has resulted in my being much happier and also more effective.
As an example, this could be something as simple as asking "How can I _______?" when confronted with unexpected changes, or letting someone in front of me in traffic and smiling about it, rather than being so occupied with how I am going to get through traffic faster. After all, if I am running late, I am the one who put myself in that situation, and I'll get there when I get there.
Often, I say out loud, " I have more than enough time for everything that is important to me." And it's true. I have never once dropped the ball and suffered terrible consequences for it - I always get things done that really need to be done. I may let things go that don't really matter. Or it might be in the nick of time, but after all, there are generally no points for finishing early. Why put that on yourself?
It's not about a lack of feeling or being blase or naive or even happy-go-lucky because I don't think anyone would describe me in those ways at all. It's more about seeing the bigger picture any time I need to.
How Can You Get There?
Evaluate your expectations. Determine what you really WANT. Focus more on the goal than on the obstacles. Allow yourself to be "good enough" when it makes sense. And relax. The control lies in controlling yourself and your emotions and your own expectations. You'll feel better; you'll get more done; you'll be living proof that relaxed control is a better way to approach work and life.
Enjoy!
More to come on this... Subscribe to updates/new posts!
Thursday, February 5, 2009
Goal Achieving Versus Goal Setting
Did you set New Year's Resolutions or yearly goals for 2009?
Many people did, and yet some have already fallen off track. Yet it's not too late; it's never too late for success! If you're one of the fallen, how can you get back into the groove in terms of making progress toward goals? There are a couple of simple things to do, and many people are just not aware of them, and consequently it's much harder for them to succeed.
By the end of this post you will have the critical tools needed for setting AND achieving your goals. Ready, set, go!
You may be wondering right about now, "what's the difference between goal setting and goal achieving?"
The short answer is: Envision...Focus...Action
Envision
First you need to know what you want. If you are at point "A," do you know where your point "B" is? What do you want to be different? What exactly do you want? Figuring out some details regarding what you want naturally helps you envision the desired outcome. Do some daydreaming and make some notes. Big goals, little goals, it doesn't really matter as long as the idea of accomplishing [it] helps you grow and ultimately makes you happy in some way.
As an example, let's assume Bob wants to increase revenue this year and he knows he can't raise prices, so he wants to serve more customers. He looks at his schedule, he imagines being able to help more people, he envisions the daily differences in his work, and the extra income earned, etc...
Focus
You already have a good start because you had to focus some energy on figuring out what you want. Let's take it a step further... You've heard that writing down your goals is important, right? Do you know why? Do you realize that by writing something down, it is imprinted differently in your mind and therefore it is more likely to "stick" and you will be more likely to succeed. You've heard of SMART goals? When you write your goal in a way that illustrates how it is Specific, Measurable, Attainable, Relevant, and TimeBound, you will have established the details of the goal that will help you succeed, and in addition you will know when you succeeded. Focus also includes reminding yourself consistently what you are working toward.
When Bob first told me he wanted more money, I flipped him a quarter and said, "OK, you have more money; are you happy now?" He laughed and realized he needed to get more specific about how much. After a bit of thinking, Bob's goal statement looked something like this: Increase customer services performed by 30% by the end of 2009.
Action
Goals should push us to grow and expand in some way, and this is done through mental and physical action. Smart business people strategize some before bolting into action, and they do not get bogged down in planning every detail so that the action phase never arrives.
Make a plan, don't obsess about it, do something that takes you a step closer to achievement, and repeat.
Action includes persistence. Therefore yes, it does take some discipline to succeed, but a key part of the action phase is to continue feeding your desire to achieve the goal so that you don't have to rely on tough discipline alone. You can't expect to overcome a variety of obstacles without continuing to focus on the desired outcome and reminding yourself WHY you want [it].
It's the combination of setting an appropriate (SMART) goal, focusing on the desired outcome, and consistent action that makes the difference between goal setters and goal achievers.
Bob has done some brainstorming with me, his coach, to come up with ways to better meet more customers' needs. He has implemented a referral program and a special offer on new and existing ancillary services. He continues to focus with positive expectation on his 30% goal for a couple minutes twice daily, which he noticed helps him stay in a better mood. He is excited to report some new sales the past month and is on track for his goal.
Get On Track Now!
Envision what it will be like to achieve your goal.
Focus for a moment; pretend like it's already happened and feel great about it.
Now act! Do something right now to move you in the direction of the goal.
Enjoy your success!
Sincerely,
Heather A. Legge
Results coaching for business people
Many people did, and yet some have already fallen off track. Yet it's not too late; it's never too late for success! If you're one of the fallen, how can you get back into the groove in terms of making progress toward goals? There are a couple of simple things to do, and many people are just not aware of them, and consequently it's much harder for them to succeed.
By the end of this post you will have the critical tools needed for setting AND achieving your goals. Ready, set, go!
You may be wondering right about now, "what's the difference between goal setting and goal achieving?"
The short answer is: Envision...Focus...Action
Envision
First you need to know what you want. If you are at point "A," do you know where your point "B" is? What do you want to be different? What exactly do you want? Figuring out some details regarding what you want naturally helps you envision the desired outcome. Do some daydreaming and make some notes. Big goals, little goals, it doesn't really matter as long as the idea of accomplishing [it] helps you grow and ultimately makes you happy in some way.
As an example, let's assume Bob wants to increase revenue this year and he knows he can't raise prices, so he wants to serve more customers. He looks at his schedule, he imagines being able to help more people, he envisions the daily differences in his work, and the extra income earned, etc...
Focus
You already have a good start because you had to focus some energy on figuring out what you want. Let's take it a step further... You've heard that writing down your goals is important, right? Do you know why? Do you realize that by writing something down, it is imprinted differently in your mind and therefore it is more likely to "stick" and you will be more likely to succeed. You've heard of SMART goals? When you write your goal in a way that illustrates how it is Specific, Measurable, Attainable, Relevant, and TimeBound, you will have established the details of the goal that will help you succeed, and in addition you will know when you succeeded. Focus also includes reminding yourself consistently what you are working toward.
When Bob first told me he wanted more money, I flipped him a quarter and said, "OK, you have more money; are you happy now?" He laughed and realized he needed to get more specific about how much. After a bit of thinking, Bob's goal statement looked something like this: Increase customer services performed by 30% by the end of 2009.
Action
Goals should push us to grow and expand in some way, and this is done through mental and physical action. Smart business people strategize some before bolting into action, and they do not get bogged down in planning every detail so that the action phase never arrives.
Make a plan, don't obsess about it, do something that takes you a step closer to achievement, and repeat.
Action includes persistence. Therefore yes, it does take some discipline to succeed, but a key part of the action phase is to continue feeding your desire to achieve the goal so that you don't have to rely on tough discipline alone. You can't expect to overcome a variety of obstacles without continuing to focus on the desired outcome and reminding yourself WHY you want [it].
It's the combination of setting an appropriate (SMART) goal, focusing on the desired outcome, and consistent action that makes the difference between goal setters and goal achievers.
Bob has done some brainstorming with me, his coach, to come up with ways to better meet more customers' needs. He has implemented a referral program and a special offer on new and existing ancillary services. He continues to focus with positive expectation on his 30% goal for a couple minutes twice daily, which he noticed helps him stay in a better mood. He is excited to report some new sales the past month and is on track for his goal.
Get On Track Now!
Envision what it will be like to achieve your goal.
Focus for a moment; pretend like it's already happened and feel great about it.
Now act! Do something right now to move you in the direction of the goal.
Enjoy your success!
Sincerely,
Heather A. Legge
Results coaching for business people
Thursday, January 15, 2009
It's Going to Be a Good Year!
A VERY GOOD YEAR.
Why will some businesses thrive this year, while others will close their doors?
Could it be a matter of expectation?
I know, that doesn't appeal to our human nature of making things more complicated than they need to be. Yet there is a simple truth here that I'd like to serve up. Straight up.
A Guessing Game
Every one of us has made guesses, which upon coming true, proved our ability to tell the future. Probably every one of us has made a prophecy, or a "guess" when we were pretty darn sure of the outcome. Sometimes it's a no-brainer; we just know. Other times it's pure braggadocio.
Expectation is the Key
In those moments when we must declare certainty, can we alter a plain guess into a prophecy? Most people tend to do this only when there is an intuitive nudge in one direction or the other, but there is something to be said for making a bold affirmative statement. And what about intentionally creating expectation in the desired direction?
Expect the Best!
Try it! Expect the best possible outcome from the next situation you go into. Want a new client from that networking event, or a new contract from that sales meeting, or a raise from your next performance review? Make a bold affirmative statement, declaring your desired outcome!
Figure out exactly what you want, believe it is possible, then go into it expecting success.
Let's apply this to a whole year's worth of transactions...think of the cumulative effects! When you expect the best you will make decisions differently, you will have a spring in your step, you will look for opportunities rather than succumb to failure, and you will likely have a much better year in 2009 than someone else guessed.
Why will some businesses thrive this year, while others will close their doors?
Could it be a matter of expectation?
I know, that doesn't appeal to our human nature of making things more complicated than they need to be. Yet there is a simple truth here that I'd like to serve up. Straight up.
A Guessing Game
Every one of us has made guesses, which upon coming true, proved our ability to tell the future. Probably every one of us has made a prophecy, or a "guess" when we were pretty darn sure of the outcome. Sometimes it's a no-brainer; we just know. Other times it's pure braggadocio.
Expectation is the Key
In those moments when we must declare certainty, can we alter a plain guess into a prophecy? Most people tend to do this only when there is an intuitive nudge in one direction or the other, but there is something to be said for making a bold affirmative statement. And what about intentionally creating expectation in the desired direction?
Expect the Best!
Try it! Expect the best possible outcome from the next situation you go into. Want a new client from that networking event, or a new contract from that sales meeting, or a raise from your next performance review? Make a bold affirmative statement, declaring your desired outcome!
Figure out exactly what you want, believe it is possible, then go into it expecting success.
Let's apply this to a whole year's worth of transactions...think of the cumulative effects! When you expect the best you will make decisions differently, you will have a spring in your step, you will look for opportunities rather than succumb to failure, and you will likely have a much better year in 2009 than someone else guessed.
Subscribe to:
Posts (Atom)